Therapists for Teens in Mason, TX
![Photo of Kaleigh M Walker, LPC-A](https://photos.psychologytoday.com/49c6a2a3-2eda-4dca-a512-93f9e62b8eab/1/320x400.jpeg)
Greetings and welcome to a safe space to explore the beginning of the next chapter of your story. Everyone has a unique story that brings them to counseling often with bits of distress or challenges that unexpectedly present themselves before us. My approach to therapy is holistic, integrative, collaborative, and relational with the client’s goals at the forefront of the counseling experience. I welcome anyone seeking change and transformation to a place of understanding, empowerment, and hope. As a licensed professional counselor associate in Texas, I am supervised by Monet Smith, LPC-S.
Greetings and welcome to a safe space to explore the beginning of the next chapter of your story. Everyone has a unique story that brings them to counseling often with bits of distress or challenges that unexpectedly present themselves before us. My approach to therapy is holistic, integrative, collaborative, and relational with the client’s goals at the forefront of the counseling experience. I welcome anyone seeking change and transformation to a place of understanding, empowerment, and hope. As a licensed professional counselor associate in Texas, I am supervised by Monet Smith, LPC-S.
![Photo of Martha Ballesteros, LCSW, Clinical Social Work/Therapist](https://photos.psychologytoday.com/2f649888-8a01-45da-8d00-bd226a941b32/1/320x400.png)
My name is Martha Ballesteros. I am a Licensed Clinical Social Worker. My focus in practice is primarily on substance use, addiction, codependency, co-occurring disorders, cultural identity, and family systems. My clinical practice experience is primarily with individuals dealing with substance abuse issues and with mental health issues such as depression and anxiety. My approach in proving therapy is to provide a judgement-free and safe zone for others. Seeking therapy can be a challenging step and I would like for you to feel comfortable. I primarily focus on Cognitive Behavioral Therapy and Motivational Interviewing.
My name is Martha Ballesteros. I am a Licensed Clinical Social Worker. My focus in practice is primarily on substance use, addiction, codependency, co-occurring disorders, cultural identity, and family systems. My clinical practice experience is primarily with individuals dealing with substance abuse issues and with mental health issues such as depression and anxiety. My approach in proving therapy is to provide a judgement-free and safe zone for others. Seeking therapy can be a challenging step and I would like for you to feel comfortable. I primarily focus on Cognitive Behavioral Therapy and Motivational Interviewing.
![Photo of Denetria Brooks-James, LCSW, Clinical Social Work/Therapist](https://photos.psychologytoday.com/e3d7c9cd-643c-4138-8bd1-ec25642d652a/1/320x400.jpeg)
Hi there, I'm Denetria, a Licensed Clinical Social Worker (LCSW). Who is passionate about assisting others to become as healthy mentally and emotionally as they can. I am based in San Antonio, TX. I am Trauma-Focused trained and in Prolonged Exposure. However, I use treatment modalities that fit the need of each client. I became a therapist after therapy changed my life. I have been a therapist since 2006, and I love every single interaction with each client. I enjoy helping others become the best person they can be.
Hi there, I'm Denetria, a Licensed Clinical Social Worker (LCSW). Who is passionate about assisting others to become as healthy mentally and emotionally as they can. I am based in San Antonio, TX. I am Trauma-Focused trained and in Prolonged Exposure. However, I use treatment modalities that fit the need of each client. I became a therapist after therapy changed my life. I have been a therapist since 2006, and I love every single interaction with each client. I enjoy helping others become the best person they can be.
![Photo of Cynthia 'cyndi' Barnett, LPC, Licensed Professional Counselor](https://photos.psychologytoday.com/8dba9aee-bd5b-43b1-b6f5-a093f92cd239/1/320x400.jpeg)
Cynthia 'cyndi' Barnett
Licensed Professional Counselor, LPC
Verified Verified
2 Endorsed
Mason, TX 76856 (Online Only)
Hi, I’m Cyndi! I have a passion for helping those who are struggling. Life is hard and we all face various hardships that can set us back. I believe that healing can begin by having someone in your corner who is authentic, empathetic and compassionate. It is my mission to see, hear and understand what you or your child is facing and provide support.
Hi, I’m Cyndi! I have a passion for helping those who are struggling. Life is hard and we all face various hardships that can set us back. I believe that healing can begin by having someone in your corner who is authentic, empathetic and compassionate. It is my mission to see, hear and understand what you or your child is facing and provide support.
Online Therapists
![Photo of S. Louise Tedford, PhD, Psychologist](https://photos.psychologytoday.com/3dc37043-46cd-11ea-a6ad-06142c356176/2/320x400.jpeg)
My approach is strengths-based with a focus on helping clients recognize and develop their positive values, abilities and qualities. I am a child, adolescent, adult and family psychologist who provides individual/family therapy and parent coaching. I have over 13 years fo experience working with a variety of issues such as anxiety (including selective mutism), depression, anger, noncompliance, defiance, impulsive behavior, trauma, parenting, and family relationships.
My approach is strengths-based with a focus on helping clients recognize and develop their positive values, abilities and qualities. I am a child, adolescent, adult and family psychologist who provides individual/family therapy and parent coaching. I have over 13 years fo experience working with a variety of issues such as anxiety (including selective mutism), depression, anger, noncompliance, defiance, impulsive behavior, trauma, parenting, and family relationships.
![Photo of Casey O'Neal, PhD, LSSP, LSOTP, Psychologist](https://photos.psychologytoday.com/5271c1e2-46cd-11ea-a6ad-06142c356176/2/320x400.jpeg)
I understand that assessment and therapy are very personal and vulnerable processes and I believe you will find me to be straightforward, knowledgeable, and warm. I strive to work collaboratively with adolescent and adult clients and their families to help them develop insight into their difficulties and determine how to make meaningful and lasting changes. Issues that often bring clients to my office include seeking answers or assistance through a psychological assessment, addressing addictive behaviors, the effects of trauma, or navigating a life transition.
I understand that assessment and therapy are very personal and vulnerable processes and I believe you will find me to be straightforward, knowledgeable, and warm. I strive to work collaboratively with adolescent and adult clients and their families to help them develop insight into their difficulties and determine how to make meaningful and lasting changes. Issues that often bring clients to my office include seeking answers or assistance through a psychological assessment, addressing addictive behaviors, the effects of trauma, or navigating a life transition.
![Photo of Alexandra Tueni, LCSW, Clinical Social Work/Therapist](https://photos.psychologytoday.com/5183044a-46cd-11ea-a6ad-06142c356176/2/320x400.jpeg)
I work with children, teens and young adults who struggle with anxiety, OCD, life transitions, identity, and LGBTQ+ issues. Clients often begin therapy with me in search of relief from OCD/anxiety, support managing the transition into college or adulthood, self-acceptance, a space to explore their identity, ways to create more meaningful relationships with others, or parenting support. I also work with parents to provide insight and teach skills that allow them to confidently support and respond to their child/teen struggling with OCD/anxiety. I am certified in and offer PCIT for children 7 and younger with behavioral challenges.
I work with children, teens and young adults who struggle with anxiety, OCD, life transitions, identity, and LGBTQ+ issues. Clients often begin therapy with me in search of relief from OCD/anxiety, support managing the transition into college or adulthood, self-acceptance, a space to explore their identity, ways to create more meaningful relationships with others, or parenting support. I also work with parents to provide insight and teach skills that allow them to confidently support and respond to their child/teen struggling with OCD/anxiety. I am certified in and offer PCIT for children 7 and younger with behavioral challenges.
![Photo of Leslie Faulhaber, LCSW-S, Clinical Social Work/Therapist](https://photos.psychologytoday.com/706ce22a-1373-4395-a0f1-397f38c405d0/2/320x400.jpeg)
Leslie Faulhaber
Clinical Social Work/Therapist, LCSW-S
Verified Verified
1 Endorsed
Austin, TX 78750 (Online Only)
Your life is not looking the way you imagined. Your mind is giving you all sorts of negative messages and you are feeling down, depressed, overwhelmed, or anxious. Whether you are 16, 30, or 60, you deserve to enjoy your life every day. I work with mood disorders, anxiety and stress, trauma, adolescent issues, self-esteem challenges, grief and loss, and life transitions. I am a board approved supervisor for Social Workers in the state of Texas.
Your life is not looking the way you imagined. Your mind is giving you all sorts of negative messages and you are feeling down, depressed, overwhelmed, or anxious. Whether you are 16, 30, or 60, you deserve to enjoy your life every day. I work with mood disorders, anxiety and stress, trauma, adolescent issues, self-esteem challenges, grief and loss, and life transitions. I am a board approved supervisor for Social Workers in the state of Texas.
![Photo of Catherine Lee, MA](https://photos.psychologytoday.com/9791fc7a-8774-4a7d-8aaa-7f3531d4bcc2/2/320x400.jpeg)
Catherine Lee
Licensed Professional Counselor Associate, MA
Verified Verified
2 Endorsed
Austin, TX 78746
Are you highly motivated and self aware but still finding yourself stuck in your head? Do you struggle to enjoy the present moment by living in the past? What brings you joy? What brings you happiness? How can you become the best version of yourself? Is your teen struggling with the adjustment that comes with adolescence? Do you struggle to communicate with your teen? Is your teen using social media as an outlet to escape reality? I am here to help. I love working with motivated, painfully self-aware people that are struggling to enjoy the present moment because they are stuck in the past. Let me walk the journey of healing with you
Are you highly motivated and self aware but still finding yourself stuck in your head? Do you struggle to enjoy the present moment by living in the past? What brings you joy? What brings you happiness? How can you become the best version of yourself? Is your teen struggling with the adjustment that comes with adolescence? Do you struggle to communicate with your teen? Is your teen using social media as an outlet to escape reality? I am here to help. I love working with motivated, painfully self-aware people that are struggling to enjoy the present moment because they are stuck in the past. Let me walk the journey of healing with you
![Photo of Lifestance Health - Ashley Hale, LPC, Licensed Professional Counselor](https://photos.psychologytoday.com/962da5ed-95aa-4ffb-b01b-b4e5d5353643/1/320x400.png)
Lifestance Health - Ashley Hale
Licensed Professional Counselor, LPC
Verified Verified
Alamo Heights, TX 78209
Ashley is a Licensed Professional Counselor. As a native Tennesean, she earned both her Bachelor’s of Psychology and Master’s of Community Counseling from the University of Tennessee. Her professor once said, “Play is a child’s most natural language.” That phrase, along with her love of the children, solidified Ashley’s career path. A job opportunity called her to Texas where she fell in love with breakfast tacos, blue bonnets and wide open spaces. She worked at an inpatient psychiatric hospital that exposed her to a variety of clinical diagnoses in the child and adolescent population.
Ashley is a Licensed Professional Counselor. As a native Tennesean, she earned both her Bachelor’s of Psychology and Master’s of Community Counseling from the University of Tennessee. Her professor once said, “Play is a child’s most natural language.” That phrase, along with her love of the children, solidified Ashley’s career path. A job opportunity called her to Texas where she fell in love with breakfast tacos, blue bonnets and wide open spaces. She worked at an inpatient psychiatric hospital that exposed her to a variety of clinical diagnoses in the child and adolescent population.
![Photo of Jessica Macias - Fit Therapy of Texas, LCSW, LCDC, Clinical Social Work/Therapist](https://photos.psychologytoday.com/ca40fb58-9e08-4d64-a199-23336e10b3b0/1/320x400.jpeg)
Fit Therapy of Texas
Clinical Social Work/Therapist, LCSW, LCDC
Verified Verified
1 Endorsed
San Antonio, TX 78254
Previous experience includes group, adolescent, and family therapy, stress management, addiction & recovery therapy, and much more.
I am so happy that you’re looking into making your mental and emotional health a priority. Reading this shows a commitment to yourself to seek positive change in one or multiple facets of your life. I use my clinical skills to provide person-centered, holistic treatment to meet people where there are at & accomplish their goals. Everyone has the capacity for change and finding personal, sustainable ways to do so is the key to success. Previous experience includes group, adolescent, and family therapy, stress management, addiction & recovery therapy, and much more.
Previous experience includes group, adolescent, and family therapy, stress management, addiction & recovery therapy, and much more.
I am so happy that you’re looking into making your mental and emotional health a priority. Reading this shows a commitment to yourself to seek positive change in one or multiple facets of your life. I use my clinical skills to provide person-centered, holistic treatment to meet people where there are at & accomplish their goals. Everyone has the capacity for change and finding personal, sustainable ways to do so is the key to success. Previous experience includes group, adolescent, and family therapy, stress management, addiction & recovery therapy, and much more.
![Photo of Jill Chrisman, PhD, Psychologist](https://photos.psychologytoday.com/5008e054-46cd-11ea-a6ad-06142c356176/2/320x400.jpeg)
Is your child having trouble focusing and you don’t know how to help? Does your child keep “squeaking by” academically each year? Is your child “quirky” and having trouble making friends? Does your teen seem more stressed than usual? I can work with your family to determine why your child is struggling at home, school, or with friends, as well as what we can do to help. I specialize in collaborative, strength-based evaluations for attention problems, learning disorders, emotional symptoms, and autism.
Is your child having trouble focusing and you don’t know how to help? Does your child keep “squeaking by” academically each year? Is your child “quirky” and having trouble making friends? Does your teen seem more stressed than usual? I can work with your family to determine why your child is struggling at home, school, or with friends, as well as what we can do to help. I specialize in collaborative, strength-based evaluations for attention problems, learning disorders, emotional symptoms, and autism.
![Photo of Sara Ann Castañeda-Castillo (Supervised By Kelly Martin Lpc-S), MS, NCC, LPC-A, LPC Intern](https://photos.psychologytoday.com/a241899d-9f72-44e5-9812-101c8df73fb5/1/320x400.jpeg)
Sara Ann Castañeda-Castillo (Supervised By Kelly Martin Lpc-S)
LPC Intern, MS, NCC, LPC-A
Verified Verified
New Braunfels, TX 78130
I primarily implement the use of Cognitive Behavioral Therapy when working with individual adolescent and adult clients.
I am inspired in helping adolescents and adults cope with depression, anxiety, self-esteem, grief/loss, trauma, and behavioral issues. I am motivated to create a safe and secure setting for individuals to communicate, discover, and manage their thoughts and feelings in a healthy and constructive manner. I empathically strive to deliver clients valuable therapeutic services in order to address their individual needs toward a more joyful and tranquil life. In addition, I have a passion in working with couples to effectively communicate to resolve conflict.
I primarily implement the use of Cognitive Behavioral Therapy when working with individual adolescent and adult clients.
I am inspired in helping adolescents and adults cope with depression, anxiety, self-esteem, grief/loss, trauma, and behavioral issues. I am motivated to create a safe and secure setting for individuals to communicate, discover, and manage their thoughts and feelings in a healthy and constructive manner. I empathically strive to deliver clients valuable therapeutic services in order to address their individual needs toward a more joyful and tranquil life. In addition, I have a passion in working with couples to effectively communicate to resolve conflict.
![Photo of Jill A Lee, MA, NCC, LPC, Licensed Professional Counselor](https://photos.psychologytoday.com/7c0970aa-429c-498a-b08b-28fcaeec62ab/1/320x400.jpeg)
Jill A Lee
Licensed Professional Counselor, MA, NCC, LPC
Verified Verified
2 Endorsed
New Braunfels, TX 78130
My areas of expertise include: * Anxiety * Depression * Grief and Loss * Relationship difficulties * Family challenges * Life transitions * Adolescent/Development issues * Divorce recovery * Trauma *.
When you are struggling, one of the most difficult things to do is ask for help. It takes courage, faith, and trust to reach out when life feels unmanageable or overwhelming. Yet taking that one step is often the very best thing you can do for yourself and those you love. I provide compassionate, competent counseling to teens and adults in individual, and family/group settings. I use individualized talk, play, and EMDR techniques to help clients set therapeutic goals and reach them.
My areas of expertise include: * Anxiety * Depression * Grief and Loss * Relationship difficulties * Family challenges * Life transitions * Adolescent/Development issues * Divorce recovery * Trauma *.
When you are struggling, one of the most difficult things to do is ask for help. It takes courage, faith, and trust to reach out when life feels unmanageable or overwhelming. Yet taking that one step is often the very best thing you can do for yourself and those you love. I provide compassionate, competent counseling to teens and adults in individual, and family/group settings. I use individualized talk, play, and EMDR techniques to help clients set therapeutic goals and reach them.
![Photo of Anna Elisabeth Middleton, PhD, Psychologist](https://photos.psychologytoday.com/3bc189f2-46cd-11ea-a6ad-06142c356176/3/320x400.jpeg)
I am a licensed psychologist in the Central Austin area. I have vast experience counseling adolescent and adult clients in individual, couples and family therapy. This experience has shown me that individuals can learn to cope with life's problems more efficiently and effectively. Therapy is a life-enriching process that often helps people become more attuned to themselves, others and the environment such that life feels more meaningful and coherent.
I am a licensed psychologist in the Central Austin area. I have vast experience counseling adolescent and adult clients in individual, couples and family therapy. This experience has shown me that individuals can learn to cope with life's problems more efficiently and effectively. Therapy is a life-enriching process that often helps people become more attuned to themselves, others and the environment such that life feels more meaningful and coherent.
![Photo of Jenny Jacobs, LPC, RPT, Licensed Professional Counselor](https://photos.psychologytoday.com/4a83c2fb-8fd7-4444-bf81-3910565a4a15/1/320x400.jpeg)
Jenny Jacobs
Licensed Professional Counselor, LPC, RPT
Verified Verified
San Antonio, TX 78251 (Online Only)
Jenny is a vibrant and compassionate clinical counselor with a remarkable 19 years of experience in child and adolescent counseling. Her specialty includes play therapy and animal-assisted counseling, using a trained therapy dog to enrich the counseling process. Dedicated to working with children and adolescents, Jenny employs creative techniques to foster healing and resilience. Her expertise extends to blending evidence-based treatments with innovative methods like sand tray therapy, art, and play. Jenny also focuses on helping parents improve communication, behavior management, and relationships with their children.
Jenny is a vibrant and compassionate clinical counselor with a remarkable 19 years of experience in child and adolescent counseling. Her specialty includes play therapy and animal-assisted counseling, using a trained therapy dog to enrich the counseling process. Dedicated to working with children and adolescents, Jenny employs creative techniques to foster healing and resilience. Her expertise extends to blending evidence-based treatments with innovative methods like sand tray therapy, art, and play. Jenny also focuses on helping parents improve communication, behavior management, and relationships with their children.
![Photo of Andrea Ciceri, LCSW, Clinical Social Work/Therapist](https://photos.psychologytoday.com/dffd54b6-c335-4af9-9399-93d1b5b213b3/1/320x400.jpeg)
I provide shorter-term, action-oriented treatment to help your child or teen experience relief sooner.
I help children whose challenging behaviors interfere with their everyday life. When your child is struggling with meltdowns, aggression, or defiance, it often affects their ability to thrive in school or in friendships, and negatively impacts family relationships. You may feel like you have to limit plans to socialize or run errands, or even consider changes in childcare or school. I teach caregivers therapeutic parenting skills proven to improve your child's cooperation and self-regulation.
I provide shorter-term, action-oriented treatment to help your child or teen experience relief sooner.
I help children whose challenging behaviors interfere with their everyday life. When your child is struggling with meltdowns, aggression, or defiance, it often affects their ability to thrive in school or in friendships, and negatively impacts family relationships. You may feel like you have to limit plans to socialize or run errands, or even consider changes in childcare or school. I teach caregivers therapeutic parenting skills proven to improve your child's cooperation and self-regulation.
![Photo of Olivia Szabo, MA, NCC, EMDR-t](https://photos.psychologytoday.com/84b98e1e-036e-4d88-bcd8-db39e2e390ef/2/320x400.jpeg)
Olivia Szabo
Licensed Professional Counselor Associate, MA, NCC, EMDR-t
Verified Verified
6 Endorsed
Cedar Park, TX 78613 (Online Only)
Are you going through a difficult transition in life? Is your teen exhibiting signs of depression or anxiety? Or are you a later discovered Autistic and/or ADHD individual? Hi, I'm Olivia! I have a passion for working with individuals ages 14+ who come to therapy to work on life stressors, coping strategies, navigating relationships, and exploring self-esteem and identity in a safe and supportive environment. I love to welcome clients of all identities into this space to talk about all aspects of their life. Creating a safe, non-judgmental environment is my top priority. I hope you will trust me with your story and experience!
Are you going through a difficult transition in life? Is your teen exhibiting signs of depression or anxiety? Or are you a later discovered Autistic and/or ADHD individual? Hi, I'm Olivia! I have a passion for working with individuals ages 14+ who come to therapy to work on life stressors, coping strategies, navigating relationships, and exploring self-esteem and identity in a safe and supportive environment. I love to welcome clients of all identities into this space to talk about all aspects of their life. Creating a safe, non-judgmental environment is my top priority. I hope you will trust me with your story and experience!
![Photo of Amaka Bailey, PhD, LPC, LCDC, Licensed Professional Counselor](https://photos.psychologytoday.com/397b9510-6e69-4c87-b7e0-e653af5ad964/3/320x400.jpeg)
She has successfully over the years provided quality therapeutic care to children, adolescent, adults, and elderly in both inpatient and outpatient facilities.
I am a Licensed Professional Counselor and a Licensed Chemical Dependency Counselor, who specializes in helping individuals challenged by substance use and mental health conditions. I provide a safe environment, centered on trust, where my clients can grow, explore, and reach their full potential.I take a compassionate, client-centered approach that is empathetic and non-judgmental to help my clients feel both supported and encouraged in the changes they strive to make in their lives.We will work together to accomplish your therapy goals, to give you tools to help empower you to navigate and manage both challenges and opportunities.
She has successfully over the years provided quality therapeutic care to children, adolescent, adults, and elderly in both inpatient and outpatient facilities.
I am a Licensed Professional Counselor and a Licensed Chemical Dependency Counselor, who specializes in helping individuals challenged by substance use and mental health conditions. I provide a safe environment, centered on trust, where my clients can grow, explore, and reach their full potential.I take a compassionate, client-centered approach that is empathetic and non-judgmental to help my clients feel both supported and encouraged in the changes they strive to make in their lives.We will work together to accomplish your therapy goals, to give you tools to help empower you to navigate and manage both challenges and opportunities.
![Photo of Richard Honey, MA, LMFT-S, LPC-S, RPT-S, NCC, Licensed Professional Counselor](https://photos.psychologytoday.com/3d83fbf8-46cd-11ea-a6ad-06142c356176/3/320x400.jpeg)
Richard Honey
Licensed Professional Counselor, MA, LMFT-S, LPC-S, RPT-S, NCC
Verified Verified
2 Endorsed
Cedar Park, TX 78613
Waitlist for new clients
I am a Licensed Marriage and Family Therapist Supervisor, a Licensed Professional Counselor Supervisor, a Registered Play Therapist Supervisor, a National Certified Counselor and an EMDR-IA Approved Consultant . I work with families, couples and individuals needing support with stressors, relationships, adolescent transitions and other issues that may be affecting the quality of life. My work focuses on understanding the issues and creating constructive changes in a safe and supportive environment. The process is a collaboration, and it is both challenging and highly rewarding.
I am a Licensed Marriage and Family Therapist Supervisor, a Licensed Professional Counselor Supervisor, a Registered Play Therapist Supervisor, a National Certified Counselor and an EMDR-IA Approved Consultant . I work with families, couples and individuals needing support with stressors, relationships, adolescent transitions and other issues that may be affecting the quality of life. My work focuses on understanding the issues and creating constructive changes in a safe and supportive environment. The process is a collaboration, and it is both challenging and highly rewarding.
See more therapy options for Mason
Teen Therapists
What does therapy for teenagers look like?
When a therapist works with a teenager, the pair will talk about what the teen is struggling with and explore solutions, which may involve interpersonal skills, coping strategies, medication, or lifestyle changes related to sleep, diet, and exercise. Different therapists employ different modalities, but most involve a combination of conversation and skill building.
How long does therapy for teenagers generally take to work?
There’s variability in teenagers’ experiences and challenges; some may begin to improve from therapy within a few weeks while others may take several months or longer. Teens can discuss their progress with their therapist periodically to assess how they’re improving and any changes to the treatment plan that could potentially accelerate that progress.
How do you encourage a teenager to go to therapy?
It’s helpful to express your concern and love while framing therapy as an opportunity to explore a tool that could help improve their life; just like they practice baseball or dance, now they can practice their emotional skills. Give your teen control over the process where you can—maybe by weighing in on choice of therapist and signaling that therapy involves confidentiality, so a parent need not know all that is discussed in sessions.
How do you prepare teens for therapy?
You can prepare your teenager for therapy by describing what the process will look like and setting expectations for timeline, if requested. You can explain that the first session may begin with an assessment phase, that they can describe their experiences but that the therapist will ask questions too, and that it may take time to feel comfortable opening up. Ask how they’re feeling about the process and answer any questions calmly and supportively.