Therapists for Teens in South Hempstead, NY

Photo of David Coen, LMHC, CCTP, Counselor
David Coen
Counselor, LMHC, CCTP
Verified Verified
1 Endorsed
South Hempstead, NY 11550  (Online Only)
Everyone is entitled to a fulfilling life, but sometimes things don’t come naturally. David Coen, Licensed Mental Health Counselor, believes in facilitating positive change in people and that hard work, self-reflection, and openness to new ways of thinking will be the driving force for growth. I work with individuals from adolescence to late adulthood to help people find solutions to the obstacles keeping them from self-fulfillment. Through an integrated approach of cognitive-behavioral and person-centered therapy I have helped clients with anxiety, depression, substance related issues, and a variety of life goals.
Everyone is entitled to a fulfilling life, but sometimes things don’t come naturally. David Coen, Licensed Mental Health Counselor, believes in facilitating positive change in people and that hard work, self-reflection, and openness to new ways of thinking will be the driving force for growth. I work with individuals from adolescence to late adulthood to help people find solutions to the obstacles keeping them from self-fulfillment. Through an integrated approach of cognitive-behavioral and person-centered therapy I have helped clients with anxiety, depression, substance related issues, and a variety of life goals.
(516) 226-7732 View (516) 226-7732
Photo of Tanisha Richardson - Success and Solutions, LCSW, Clinical Social Work/Therapist
Success and Solutions
Clinical Social Work/Therapist, LCSW
Verified Verified
South Hempstead, NY 11550  (Online Only)
Specialities: General Mental Health, Grief and Loss, Personal Growth and Self-Esteem, General relationship challenges (family, friends, co-workers), Domestic Abuse and Violence, Emotional Management, and Conflict Resolution/Mediation Services
Specialities: General Mental Health, Grief and Loss, Personal Growth and Self-Esteem, General relationship challenges (family, friends, co-workers), Domestic Abuse and Violence, Emotional Management, and Conflict Resolution/Mediation Services
(718) 550-2084 View (718) 550-2084
Photo of Cassandra L. Enriquez, BS, MA, MHC-LP, NCC
Cassandra L. Enriquez
Resident in Counseling, BS, MA, MHC-LP, NCC
Verified Verified
1 Endorsed
South Hempstead, NY 11550  (Online Only)
My approach to therapy is rooted in the belief that each client brings their own set of experiences, perspectives, and challenges to the therapeutic process. I believe that our childhood experiences shape out beliefs, behaviors, and relationships in profound ways. By creating a welcoming and non-judgmental space, I hope to empower my clients to explore and process their thoughts, feelings, and behaviors. I believe that each person possesses an innate capacity for healing and self-awareness.
My approach to therapy is rooted in the belief that each client brings their own set of experiences, perspectives, and challenges to the therapeutic process. I believe that our childhood experiences shape out beliefs, behaviors, and relationships in profound ways. By creating a welcoming and non-judgmental space, I hope to empower my clients to explore and process their thoughts, feelings, and behaviors. I believe that each person possesses an innate capacity for healing and self-awareness.
(929) 410-5523 View (929) 410-5523
Photo of Donna Simons, LCSW-R, Clinical Social Work/Therapist
Donna Simons
Clinical Social Work/Therapist, LCSW-R
Verified Verified
South Hempstead, NY 11550
Not accepting new clients
Are you struggling with anxiety, depression, unresolved trauma, rage, or substance abuse? These issues can be overwhelming. Fortunately, healing potential lies within each of us! Long-lasting feelings and behaviors that become barriers to achieving contentment are often rooted in past trauma. Therapy bridges this connection and begins the healing process. I can provide you with individual or group treatment to help you through your struggle to achieve normalcy despite the abnormal events, including abandonment, neglect, physical / sexual/ emotional abuse that you have survived in the past.
Are you struggling with anxiety, depression, unresolved trauma, rage, or substance abuse? These issues can be overwhelming. Fortunately, healing potential lies within each of us! Long-lasting feelings and behaviors that become barriers to achieving contentment are often rooted in past trauma. Therapy bridges this connection and begins the healing process. I can provide you with individual or group treatment to help you through your struggle to achieve normalcy despite the abnormal events, including abandonment, neglect, physical / sexual/ emotional abuse that you have survived in the past.
(347) 331-0361 View (347) 331-0361

More Therapists Nearby

Photo of Michelle Choy, MHC-LP, MS, Pre-Licensed Professional
Michelle Choy
Pre-Licensed Professional, MHC-LP, MS
Verified Verified
2 Endorsed
Garden City, NY 11530
Are you feeling stuck, overwhelmed, or just not yourself lately? Do you find yourself yearning for a safe space where you can explore your feelings and experiences without judgment? Imagine having a compassionate guide to help you navigate life's challenges, whether you're a child, adolescent, or adult. You might be facing emotional difficulties, stress, or simply seeking personal growth. Therapy could be the key to unlocking a better understanding of yourself and finding the emotional and mental wellness you deserve.
Are you feeling stuck, overwhelmed, or just not yourself lately? Do you find yourself yearning for a safe space where you can explore your feelings and experiences without judgment? Imagine having a compassionate guide to help you navigate life's challenges, whether you're a child, adolescent, or adult. You might be facing emotional difficulties, stress, or simply seeking personal growth. Therapy could be the key to unlocking a better understanding of yourself and finding the emotional and mental wellness you deserve.
(516) 990-4046 View (516) 990-4046
Photo of Angelique Yemma, BC-DMT, LCAT
Angelique Yemma
Creative Arts Therapist, BC-DMT, LCAT
Verified Verified
2 Endorsed
Garden City, NY 11530
Incorporating movement therapy allows your teen to relieve stress and work through emotional challenges physically, making therapy more accessible and effective.
As a parent, it’s heartbreaking to see your teen struggling, and you might feel lost and unsure how to reach them. Maybe your once outgoing child has become withdrawn, spending hours alone in their room, avoiding family or friends. Perhaps they’ve become irritable, lashing out over small things, or you’ve noticed their grades slipping, and they’re uninterested in activities they used to love. Your teen could be feeling anxious or overwhelmed, struggling to get through the day, leaving you feeling helpless.
Incorporating movement therapy allows your teen to relieve stress and work through emotional challenges physically, making therapy more accessible and effective.
As a parent, it’s heartbreaking to see your teen struggling, and you might feel lost and unsure how to reach them. Maybe your once outgoing child has become withdrawn, spending hours alone in their room, avoiding family or friends. Perhaps they’ve become irritable, lashing out over small things, or you’ve noticed their grades slipping, and they’re uninterested in activities they used to love. Your teen could be feeling anxious or overwhelmed, struggling to get through the day, leaving you feeling helpless.
(516) 588-6115 View (516) 588-6115
Photo of Silvia Torres - Torres Mental Health Counseling Services, LMHC, LPC, NCC, MS Ed, Counselor
Torres Mental Health Counseling Services
Counselor, LMHC, LPC, NCC, MS Ed
Verified Verified
1 Endorsed
Garden City, NY 11530
Depending on the clinician they work with individuals experiencing general mental health issues, trauma, chronic illness, relationship difficulties, pediatric/ teen counseling, etc.
Our mission is to provide a space that will allow you to heal, feel heard, and develop skills that can help you reach your goals. We offer client-centered focused therapy. We are here to help you while providing dignity, compassion, and acceptance to assist you in your journey to developing mental wellness. Our clinicians have a variety of backgrounds and we try to match you as best as we can. We look forward to assisting you on your journey!
Depending on the clinician they work with individuals experiencing general mental health issues, trauma, chronic illness, relationship difficulties, pediatric/ teen counseling, etc.
Our mission is to provide a space that will allow you to heal, feel heard, and develop skills that can help you reach your goals. We offer client-centered focused therapy. We are here to help you while providing dignity, compassion, and acceptance to assist you in your journey to developing mental wellness. Our clinicians have a variety of backgrounds and we try to match you as best as we can. We look forward to assisting you on your journey!
(516) 447-4736 View (516) 447-4736
Photo of Joanna Freda, MHC-LP, MSEd
Joanna Freda
MHC-LP, MSEd
Verified Verified
Garden City, NY 11530
Are you or a loved one struggling with persistent feelings of anxiety, depression, anger, or stress? Perhaps you're facing challenges with relationships, social situations, or finding purpose in your life. Regardless of age or circumstance, you desire a sense of emotional well-being, fulfillment, and the ability to navigate life's difficulties with resilience and confidence. Your goal is to develop effective coping strategies, cultivate emotional intelligence, and better understand yourself and your experiences. Whether a child, adolescent, or adult, you long for a safe space to explore your thoughts and emotions without judgment.
Are you or a loved one struggling with persistent feelings of anxiety, depression, anger, or stress? Perhaps you're facing challenges with relationships, social situations, or finding purpose in your life. Regardless of age or circumstance, you desire a sense of emotional well-being, fulfillment, and the ability to navigate life's difficulties with resilience and confidence. Your goal is to develop effective coping strategies, cultivate emotional intelligence, and better understand yourself and your experiences. Whether a child, adolescent, or adult, you long for a safe space to explore your thoughts and emotions without judgment.
(516) 518-2907 View (516) 518-2907
Photo of Rochelle Robinson, PsyD, Psychologist
Rochelle Robinson
Psychologist, PsyD
Verified Verified
Franklin Square, NY 11010  (Online Only)
If these characteristics describe you or your teen, do not hesitate to visit my website to schedule a free 15- minute consultation call.
It’s no secret that raising a teenager can be difficult. It’s often challenging to differentiate when teens are healthily working through issues or need help from an expert. If your teen is struggling at home, school, or the community, appears angrier or more irritable than usual, has started hanging out with a different group of friends, seems overly anxious, or engages in risk-taking behaviors- I can help! I also lend my expertise to young adults in the midst of life transitions. My goal is to help teens and young adults develop the necessary coping skills to live a satisfying life.
If these characteristics describe you or your teen, do not hesitate to visit my website to schedule a free 15- minute consultation call.
It’s no secret that raising a teenager can be difficult. It’s often challenging to differentiate when teens are healthily working through issues or need help from an expert. If your teen is struggling at home, school, or the community, appears angrier or more irritable than usual, has started hanging out with a different group of friends, seems overly anxious, or engages in risk-taking behaviors- I can help! I also lend my expertise to young adults in the midst of life transitions. My goal is to help teens and young adults develop the necessary coping skills to live a satisfying life.
(516) 703-3922 View (516) 703-3922
Photo of Naomi Bernstein, PsyD, Psychologist
Naomi Bernstein
Psychologist, PsyD
Verified Verified
Rockville Centre, NY 11570
I specialize in couples and marriage counseling, relationship issues (grieving break ups and exploring unhealthy relationship patterns), adolescent/young adult issues, anxiety and depression.
I specialize in couples and marriage counseling as well as individual therapy for relationship issues (coping with break-ups, exploring unhealthy relationship patterns.) I will support and challenge you; providing a safe place to explore your feelings and make positive changes in your life. Depression, anxiety and relationship stress can leave you feeling hopeless. I can help you understand the underlying cause of these feelings and take back control over your life and your emotions. Take a look at my website naomibernstein.com
I specialize in couples and marriage counseling, relationship issues (grieving break ups and exploring unhealthy relationship patterns), adolescent/young adult issues, anxiety and depression.
I specialize in couples and marriage counseling as well as individual therapy for relationship issues (coping with break-ups, exploring unhealthy relationship patterns.) I will support and challenge you; providing a safe place to explore your feelings and make positive changes in your life. Depression, anxiety and relationship stress can leave you feeling hopeless. I can help you understand the underlying cause of these feelings and take back control over your life and your emotions. Take a look at my website naomibernstein.com
(516) 669-0929 View (516) 669-0929
Photo of Lauren Jukofsky, Clinical Social Work/Therapist
Lauren Jukofsky
Clinical Social Work/Therapist
Verified Verified
2 Endorsed
Rockville Centre, NY 11570  (Online Only)
Most of us encounter life challenges that can become unmanageable, its important to know that you are not alone. Congratulations on taking your first step towards emotional empowerment! This step is usually one of the hardest as it means that you have been thinking about making changes, probably for quite some time, and are finally ready. It takes a lot of courage to do that! It helps to know that you have a trusted and objective professional who has worked in clinical settings with individuals in crisis, chronic health illnesses, hematology/oncology, adolescent medicine, mental health, medical and bereavement.
Most of us encounter life challenges that can become unmanageable, its important to know that you are not alone. Congratulations on taking your first step towards emotional empowerment! This step is usually one of the hardest as it means that you have been thinking about making changes, probably for quite some time, and are finally ready. It takes a lot of courage to do that! It helps to know that you have a trusted and objective professional who has worked in clinical settings with individuals in crisis, chronic health illnesses, hematology/oncology, adolescent medicine, mental health, medical and bereavement.
(516) 604-5190 View (516) 604-5190
Photo of Lindsay Weber, LCSW, Clinical Social Work/Therapist
Lindsay Weber
Clinical Social Work/Therapist, LCSW
Verified Verified
3 Endorsed
Garden City, NY 11530
Feeling overwhelmed by the rollercoaster of adolescence and young adulthood, especially with chronic illness, is more common than you might think. Therapy isn't just about tackling issues—it's about having someone by your side through tough times, helping you build confidence, and teaching you to advocate for yourself. With 8+ years of experience as a hospital social worker specializing in adolescent eating disorders, adult & pediatric organ transplant, & mental health, I’ve helped young people navigate the complexities of chronic illness, medical trauma, anxiety, depression, and the unique pressures that come with these experiences
Feeling overwhelmed by the rollercoaster of adolescence and young adulthood, especially with chronic illness, is more common than you might think. Therapy isn't just about tackling issues—it's about having someone by your side through tough times, helping you build confidence, and teaching you to advocate for yourself. With 8+ years of experience as a hospital social worker specializing in adolescent eating disorders, adult & pediatric organ transplant, & mental health, I’ve helped young people navigate the complexities of chronic illness, medical trauma, anxiety, depression, and the unique pressures that come with these experiences
(516) 518-3932 View (516) 518-3932
Photo of Kenald Bernard, LMSW, MSW, Clinical Social Work/Therapist
Kenald Bernard
Clinical Social Work/Therapist, LMSW, MSW
Verified Verified
1 Endorsed
Garden City, NY 11530  (Online Only)
Waitlist for new clients
I am a genuine, empathetic and passionate therapist. I work with all genders and races with acknowledgment to cultural competence and sensitivity. For adolescent clients I incorporate the parents/guardians to assure effective change. I believe that we all have the ability to change or improve in any situation. I utilize strength based approaches providing validation towards empowerment and positive change. My principle focus is "Changing the way you see things and the things you see will change". Counseling is a significant step towards self-actualization which can benefit a person with increase self-awareness, self-care and future endeavors.
I am a genuine, empathetic and passionate therapist. I work with all genders and races with acknowledgment to cultural competence and sensitivity. For adolescent clients I incorporate the parents/guardians to assure effective change. I believe that we all have the ability to change or improve in any situation. I utilize strength based approaches providing validation towards empowerment and positive change. My principle focus is "Changing the way you see things and the things you see will change". Counseling is a significant step towards self-actualization which can benefit a person with increase self-awareness, self-care and future endeavors.
(516) 874-2153 View (516) 874-2153
Photo of Ariel Sherry At Nassau Psychology Pc, MHC-LP, Pre-Licensed Professional
Ariel Sherry At Nassau Psychology Pc
Pre-Licensed Professional, MHC-LP
Verified Verified
Rockville Centre, NY 11570
She has experience working with clients presenting to therapy with various issues such as: addiction, anxiety, depression, grief, interpersonal difficulties, life transitions, teen issues, trauma/PTSD, school issues, self-esteem, stress management, and more.
Book an appointment online through our website www.nassaupsychology.org! Ariel earned her bachelor’s degree in Psychology, with a minor in Forensic Health, from Binghamton University. In May 2023, she earned her master’s degree in Mental Health Counseling from Baruch College. Ariel received her training through internships within a college counseling center as well as an outpatient addiction treatment clinic. Ariel has accumulated experience providing counseling services to a diverse range of clients including children, adolescents, and adults from various cultural and backgrounds.
She has experience working with clients presenting to therapy with various issues such as: addiction, anxiety, depression, grief, interpersonal difficulties, life transitions, teen issues, trauma/PTSD, school issues, self-esteem, stress management, and more.
Book an appointment online through our website www.nassaupsychology.org! Ariel earned her bachelor’s degree in Psychology, with a minor in Forensic Health, from Binghamton University. In May 2023, she earned her master’s degree in Mental Health Counseling from Baruch College. Ariel received her training through internships within a college counseling center as well as an outpatient addiction treatment clinic. Ariel has accumulated experience providing counseling services to a diverse range of clients including children, adolescents, and adults from various cultural and backgrounds.
(516) 758-1941 View (516) 758-1941
Photo of Clark R. Goldstein - Growth Psychology P.C., PhD, Psychologist
Growth Psychology P.C.
Psychologist, PhD
Verified Verified
Garden City, NY 11530
Clark R. Goldstein, Ph.D., is the founder of Growth Psychology, P.C. He is a former Clinical Assistant Professor of Child and Adolescent Psychiatry at the NYU School of Medicine at the Child Study Center. He specializes in the evaluation and treatment of anxiety and mood disorders in children, teens, and adults. Previously, Dr. Goldstein served as a clinical psychologist at the Child Mind Institute where he worked with children, adults, and their families working to overcome anxiety, depression, and behavioral issues. His responsibilities also included training and supervision of advanced doctoral students and postdoctoral fellows.
Clark R. Goldstein, Ph.D., is the founder of Growth Psychology, P.C. He is a former Clinical Assistant Professor of Child and Adolescent Psychiatry at the NYU School of Medicine at the Child Study Center. He specializes in the evaluation and treatment of anxiety and mood disorders in children, teens, and adults. Previously, Dr. Goldstein served as a clinical psychologist at the Child Mind Institute where he worked with children, adults, and their families working to overcome anxiety, depression, and behavioral issues. His responsibilities also included training and supervision of advanced doctoral students and postdoctoral fellows.
(516) 272-4708 View (516) 272-4708
Photo of Rezowana K. Linta, MS, LMHC, Counselor
Rezowana K. Linta
Counselor, MS, LMHC
Verified Verified
1 Endorsed
Baldwin, NY 11510
Taking this step in pursuing therapy to honor yourself and your journey of personal growth is to be commended! You are the expert of your own lived experience and together we will create a personalized and transformative plan to place you on the path toward increased self-awareness, self-compassion, and change. Using trauma-informed therapy, I specialize in providing individual/group counseling to survivors of Gender-Based Violence. In addition I have experience working with at-risk adolescent and the LGBTQ population. As a first-generation immigrant and a woman of color, I am particularly interested in empowering all individuals.
Taking this step in pursuing therapy to honor yourself and your journey of personal growth is to be commended! You are the expert of your own lived experience and together we will create a personalized and transformative plan to place you on the path toward increased self-awareness, self-compassion, and change. Using trauma-informed therapy, I specialize in providing individual/group counseling to survivors of Gender-Based Violence. In addition I have experience working with at-risk adolescent and the LGBTQ population. As a first-generation immigrant and a woman of color, I am particularly interested in empowering all individuals.
(516) 980-4183 View (516) 980-4183
Photo of Catherine A Bottari, LCSW, Child, Teen, Parents, Clinical Social Work/Therapist
Catherine A Bottari
Clinical Social Work/Therapist, LCSW, Child, Teen, Parents
Verified Verified
10 Endorsed
Garden City, NY 11530
I’ll work with your child or teen to help them overcome their challenges.
If you’re reading this, your child is likely facing significant challenges. Are they worrying, acting out, highly emotional, maybe hyperactive or inattentive? Their struggles are affecting their happiness, leaving you feeling anxious and unsure. Understanding and managing childhood behaviors can be tough. Navigating the teenage years adds another layer of complexity. Emotional outbursts can create conflict making you feel helpless. Teens retreat to their room, shut down; raising worries about their well-being. Their grades may be slipping, socially they seem lost, little self esteem; leaving you puzzled about these rapid changes.
I’ll work with your child or teen to help them overcome their challenges.
If you’re reading this, your child is likely facing significant challenges. Are they worrying, acting out, highly emotional, maybe hyperactive or inattentive? Their struggles are affecting their happiness, leaving you feeling anxious and unsure. Understanding and managing childhood behaviors can be tough. Navigating the teenage years adds another layer of complexity. Emotional outbursts can create conflict making you feel helpless. Teens retreat to their room, shut down; raising worries about their well-being. Their grades may be slipping, socially they seem lost, little self esteem; leaving you puzzled about these rapid changes.
(516) 513-8329 View (516) 513-8329
Ken Beiner
Clinical Social Work/Therapist, LCSW
Verified Verified
1 Endorsed
Garden City, NY 11530
I am the Director of Adolescent and Family Services at Counseling Services of Long Island. At CSLI, we accept many insurance plans, and provide individual, family, group and specialized counseling for couples. In addition to general practice issues, our specialties include CBT for Anxiety, Mindfulness Training/Complementary Therapies, End-of-life/Bereavement Program, Difficult Teens/Families, Workplace/EAP, and Corporate Consultation. We have a special, copyrighted ADHD program - 'From Distraction to Action' for teens and their parents.
I am the Director of Adolescent and Family Services at Counseling Services of Long Island. At CSLI, we accept many insurance plans, and provide individual, family, group and specialized counseling for couples. In addition to general practice issues, our specialties include CBT for Anxiety, Mindfulness Training/Complementary Therapies, End-of-life/Bereavement Program, Difficult Teens/Families, Workplace/EAP, and Corporate Consultation. We have a special, copyrighted ADHD program - 'From Distraction to Action' for teens and their parents.
(516) 788-6163 View (516) 788-6163
Photo of Nikita Williams, LCSW, Clinical Social Work/Therapist
Nikita Williams
Clinical Social Work/Therapist, LCSW
Verified Verified
Roosevelt, NY 11575  (Online Only)
Hello! I am a Licensed Clinical Social Worker offering individual, family, couples, adolescent, and marriage counseling. My experience includes working with PTSD, anxiety, depression, loss and grief, family and relationship problems, and mood disorders. While I take a more holistic approach, I am trained in dialectical behavior therapy (DBT), cognitive-behavioral therapy (CBT), and trauma-informed care. Making a decision to see a therapist might be the first step toward healing, and I will gladly guide and support you along that route.
Hello! I am a Licensed Clinical Social Worker offering individual, family, couples, adolescent, and marriage counseling. My experience includes working with PTSD, anxiety, depression, loss and grief, family and relationship problems, and mood disorders. While I take a more holistic approach, I am trained in dialectical behavior therapy (DBT), cognitive-behavioral therapy (CBT), and trauma-informed care. Making a decision to see a therapist might be the first step toward healing, and I will gladly guide and support you along that route.
(929) 605-2555 View (929) 605-2555
Photo of Megan Doyle, PsyD, Psychologist
Megan Doyle
Psychologist, PsyD
Verified Verified
Garden City, NY 11530
In most cases, the child or adolescent does not need to attend treatment sessions.
Do you have a child who suffers from anxiety? I specialize in a parent-based treatment for kids with anxiety called SPACE (Supportive Parenting for Anxious Childhood Emotions). SPACE treatment has been shown to help kids overcome anxiety by teaching parents to become great coaches.
In most cases, the child or adolescent does not need to attend treatment sessions.
Do you have a child who suffers from anxiety? I specialize in a parent-based treatment for kids with anxiety called SPACE (Supportive Parenting for Anxious Childhood Emotions). SPACE treatment has been shown to help kids overcome anxiety by teaching parents to become great coaches.
(516) 973-1029 View (516) 973-1029

See more therapy options for South Hempstead

Teen Therapists

What does therapy for teenagers look like?

When a therapist works with a teenager, the pair will talk about what the teen is struggling with and explore solutions, which may involve interpersonal skills, coping strategies, medication, or lifestyle changes related to sleep, diet, and exercise. Different therapists employ different modalities, but most involve a combination of conversation and skill building.

How long does therapy for teenagers generally take to work?

There’s variability in teenagers’ experiences and challenges; some may begin to improve from therapy within a few weeks while others may take several months or longer. Teens can discuss their progress with their therapist periodically to assess how they’re improving and any changes to the treatment plan that could potentially accelerate that progress.

How do you encourage a teenager to go to therapy?

It’s helpful to express your concern and love while framing therapy as an opportunity to explore a tool that could help improve their life; just like they practice baseball or dance, now they can practice their emotional skills. Give your teen control over the process where you can—maybe by weighing in on choice of therapist and signaling that therapy involves confidentiality, so a parent need not know all that is discussed in sessions.

How do you prepare teens for therapy?

You can prepare your teenager for therapy by describing what the process will look like and setting expectations for timeline, if requested. You can explain that the first session may begin with an assessment phase, that they can describe their experiences but that the therapist will ask questions too, and that it may take time to feel comfortable opening up. Ask how they’re feeling about the process and answer any questions calmly and supportively.