Photo of Dr. Colin Ryan, PsyD, LCPC, Licensed Professional Counselor
Dr. Colin Ryan
Licensed Professional Counselor, PsyD, LCPC
Verified Verified
2 Endorsed
Bloomingdale, IL 60108
I help individuals suffering from: An unnatural way of living: addiction, anxiety, mood difficulties, sleep issues, men’s issues, overall life-satisfaction struggles; Struggling with resentments: past or present; and/or Lack of structure in daily living (Life-style changes). They’re in need of: Coping skills; identifying character defects: shortcomings/mistakes/defects/faults ; or learning to stay in the present moment. Attainable goals are: Help people move from an unnatural way of living to a natural way of living, by prioritizing mental health, in daily living; Surrendering to the illusion of control; and/or Learning.
I help individuals suffering from: An unnatural way of living: addiction, anxiety, mood difficulties, sleep issues, men’s issues, overall life-satisfaction struggles; Struggling with resentments: past or present; and/or Lack of structure in daily living (Life-style changes). They’re in need of: Coping skills; identifying character defects: shortcomings/mistakes/defects/faults ; or learning to stay in the present moment. Attainable goals are: Help people move from an unnatural way of living to a natural way of living, by prioritizing mental health, in daily living; Surrendering to the illusion of control; and/or Learning.
(708) 729-6989 View (708) 729-6989

More Therapists Nearby

Photo of Judy Kafka Tisdall, PsyD, LCPC, Counselor
Judy Kafka Tisdall
Counselor, PsyD, LCPC
Verified Verified
Schaumburg, IL 60173
My clinical team and I provide comprehensive psychological testing and neuropsychological evaluations that include recommendations intended to provide individuals and families with a guide toward achieving better mental health.
As Practice Owner and Clinician at Advanced Behavioral Solutions LLC, providing comprehensive psychotherapeutic services to children, adolescents, adults, and families. Specializing in providing services to individuals with Depression and Anxiety Disorders, ADHD, Autism, OCD, and Panic Disorders. Administering Psychological Testing, ADHD Evaluations, Risk Assessments, Executive Function Tutoring, and Career/Vocational Assessments. Additionally, my clinical team and I provide immediate Risk Assessment Services to School Districts within the Northwest Suburbs.
My clinical team and I provide comprehensive psychological testing and neuropsychological evaluations that include recommendations intended to provide individuals and families with a guide toward achieving better mental health.
As Practice Owner and Clinician at Advanced Behavioral Solutions LLC, providing comprehensive psychotherapeutic services to children, adolescents, adults, and families. Specializing in providing services to individuals with Depression and Anxiety Disorders, ADHD, Autism, OCD, and Panic Disorders. Administering Psychological Testing, ADHD Evaluations, Risk Assessments, Executive Function Tutoring, and Career/Vocational Assessments. Additionally, my clinical team and I provide immediate Risk Assessment Services to School Districts within the Northwest Suburbs.
(847) 496-4693 View (847) 496-4693
Photo of Amina Homeidan: Clinical Neuropsychologist, PsyD, Psychologist
Amina Homeidan: Clinical Neuropsychologist
Psychologist, PsyD
Verified Verified
Oak Brook, IL 60523
If you, your child, or parent may benefit from testing, call to find out more!.
I am a licensed clinical neuropsychologist at Piece By Piece: Neurobehavioral Services and focus on providing patients with comprehensive neuropsychological testing across the lifespan. My training has involved providing psychological and neuropsychological assessment in a variety of settings (i.e., trauma hospitals, academic medical settings, VA healthcare systems, and private practice) and with patients of varying backgrounds. I have been able to provide these services in both English and Spanish.
If you, your child, or parent may benefit from testing, call to find out more!.
I am a licensed clinical neuropsychologist at Piece By Piece: Neurobehavioral Services and focus on providing patients with comprehensive neuropsychological testing across the lifespan. My training has involved providing psychological and neuropsychological assessment in a variety of settings (i.e., trauma hospitals, academic medical settings, VA healthcare systems, and private practice) and with patients of varying backgrounds. I have been able to provide these services in both English and Spanish.
(708) 742-6837 View (708) 742-6837
Photo of Matthew Landstrom, PsyD, Psychologist
Matthew Landstrom
Psychologist, PsyD
Verified Verified
6 Endorsed
Schaumburg, IL 60173
My philosophy to treatment is to "test first so there are no questions later!" This means the first step is to identify all the major factors contributing to your problem, as well as any smaller problems that could be having an impact. Often, what seems to be one problem is really something else entirely. This diagnostic clarity is accomplished by administering a battery of tests personalized to your unique presentation. By identifying specific areas in need of intervention, the rate of recovery increases and much more targeted treatments can be implemented.
My philosophy to treatment is to "test first so there are no questions later!" This means the first step is to identify all the major factors contributing to your problem, as well as any smaller problems that could be having an impact. Often, what seems to be one problem is really something else entirely. This diagnostic clarity is accomplished by administering a battery of tests personalized to your unique presentation. By identifying specific areas in need of intervention, the rate of recovery increases and much more targeted treatments can be implemented.
(630) 354-0762 View (630) 354-0762
Photo of Laura Jansons, PsyD, ABN, BCN, Psychologist
Laura Jansons
Psychologist, PsyD, ABN, BCN
Verified Verified
Schaumburg, IL 60193
Board-certified neuropsychological testing for adults and children for mood, personality, behavior, neurocognitive (e.
Neuropsychological Testing. Objective assessment takes the guess work out of diagnosis. Avoid trial and error with medications and psychotherapy.
Board-certified neuropsychological testing for adults and children for mood, personality, behavior, neurocognitive (e.
Neuropsychological Testing. Objective assessment takes the guess work out of diagnosis. Avoid trial and error with medications and psychotherapy.
(224) 545-5330 View (224) 545-5330
Photo of For More Information - Advanced Behavioral Solutions, LLC, Counselor
Advanced Behavioral Solutions, LLC
Counselor
Verified Verified
Schaumburg, IL 60173
In addition to individual and group therapy, we provide psychological testing, school advocacy services, and neuropsychological evaluations that include detailed recommendations intended to provide individuals and families with a guide toward achieving better psychological health as well as social, academic, and vocational adjustment and happiness.
Advanced Behavioral Solutions, LLC is a comprehensive psychological practice that provides a variety of services for children, adolescents, adults, and families. We offer individual, couples, and family therapy due to anxiety, depression, ADHD, Autism, and many other psychological problems that occur throughout the lifespan. We also provide psychotherapeutic social skills groups to teach pro-social skill development and symptom management while also providing parents with educational information to assist their children, teens, and young adults.
In addition to individual and group therapy, we provide psychological testing, school advocacy services, and neuropsychological evaluations that include detailed recommendations intended to provide individuals and families with a guide toward achieving better psychological health as well as social, academic, and vocational adjustment and happiness.
Advanced Behavioral Solutions, LLC is a comprehensive psychological practice that provides a variety of services for children, adolescents, adults, and families. We offer individual, couples, and family therapy due to anxiety, depression, ADHD, Autism, and many other psychological problems that occur throughout the lifespan. We also provide psychotherapeutic social skills groups to teach pro-social skill development and symptom management while also providing parents with educational information to assist their children, teens, and young adults.
(847) 496-4693 View (847) 496-4693
Photo of Amanda Skierkiewicz, EdD, NCSP, Psychologist
Amanda Skierkiewicz
Psychologist, EdD, NCSP
Verified Verified
1 Endorsed
Schaumburg, IL 60173
Dr. Amanda Skierkiewicz specializes in working with pediatric clients with learning disabilities and difficulties, executive dysfunction, and social emotional challenges. Dr. Amanda is extremely passionate about her work in school advocacy and consultation. She worked as Nationally Certified School Psychologist in her previous role. Her role allowed her to establish an extensive knowledge of academic support systems, IEPs, and 504s. This background also allows for a seamless integration of evaluation results and findings into practical, school-friendly recommendations for interventions to maximize each individual’s potential.
Dr. Amanda Skierkiewicz specializes in working with pediatric clients with learning disabilities and difficulties, executive dysfunction, and social emotional challenges. Dr. Amanda is extremely passionate about her work in school advocacy and consultation. She worked as Nationally Certified School Psychologist in her previous role. Her role allowed her to establish an extensive knowledge of academic support systems, IEPs, and 504s. This background also allows for a seamless integration of evaluation results and findings into practical, school-friendly recommendations for interventions to maximize each individual’s potential.
(224) 347-7577 View (224) 347-7577
Photo of Neli Cohen - Nelmar Health Centers, BS, MA, PsyD, Psychologist
Nelmar Health Centers
Psychologist, BS, MA, PsyD
Verified Verified
Oakbrook Terrace, IL 60181
We utilize the last technology and a variety of testing to achieve maximum results.
The current healthcare industry has failed many people living with chronic physical and mental health diseases. People are faced with a large push for psychiatric medication, misdiagnosis, and ​a one-dimensional approach to treatment. ​It is time for a more holistic, whole-body solution to people’s health. This is the pledge that Nelmar Health Centers have made. No matter what you are struggling with, Nelmar Health Centers can help you live a happier and healthier life. We offer comprehensive diagnostic measures, counseling, Neurotherapy, cognitive rehabilitation, dietary and herb management, yoga, and meditation under one roof.
We utilize the last technology and a variety of testing to achieve maximum results.
The current healthcare industry has failed many people living with chronic physical and mental health diseases. People are faced with a large push for psychiatric medication, misdiagnosis, and ​a one-dimensional approach to treatment. ​It is time for a more holistic, whole-body solution to people’s health. This is the pledge that Nelmar Health Centers have made. No matter what you are struggling with, Nelmar Health Centers can help you live a happier and healthier life. We offer comprehensive diagnostic measures, counseling, Neurotherapy, cognitive rehabilitation, dietary and herb management, yoga, and meditation under one roof.
(630) 793-6483 View (630) 793-6483
Dr. Stefan LaTulip: Neuropsychologist
Psychologist, PhD
Verified Verified
Oak Brook, IL 60523
If you, your teen, or parent may benefit from testing, call to find out more!.
I am a licensed Neuropsychologist at Piece by Piece: Neurobehavioral Services and focus on providing patients with comprehensive neuropsychological testing for ages 14 +. I have a history of providing psychological and neuropsychological assessment across the lifespan and in a variety of settings (i.e., school systems, hospitals, VA healthcare systems, and in private practice).
If you, your teen, or parent may benefit from testing, call to find out more!.
I am a licensed Neuropsychologist at Piece by Piece: Neurobehavioral Services and focus on providing patients with comprehensive neuropsychological testing for ages 14 +. I have a history of providing psychological and neuropsychological assessment across the lifespan and in a variety of settings (i.e., school systems, hospitals, VA healthcare systems, and in private practice).
(708) 847-5701 View (708) 847-5701
Photo of Jacey Keeney, PhD, Psychologist
Jacey Keeney
Psychologist, PhD
Verified Verified
Wheaton, IL 60189
Keeney also provides bariatric pre-surgical assessments and psychological testing services, in order to help better understand an individual’s presenting problem.
Dr. Jacey Keeney, Postdoctoral Fellow, earned her Ph.D. in Clinical Psychology from Rosalind Franklin University of Medicine & Science, with an emphasis on Health Psychology. She completed her pre-doctoral internship at Penn Medicine, in the Princeton Center for Eating Disorders. Dr. Keeney specializes in treating children, adolescents, young adults, and athletes struggling with eating disorders, anxiety, depression, and life transitions. Dr. Keeney has been under the mentorship of Dr. Paul Mullen on the treatment of children and adolescents since she was an undergraduate student at North Central College in Naperville, Illinois.
Keeney also provides bariatric pre-surgical assessments and psychological testing services, in order to help better understand an individual’s presenting problem.
Dr. Jacey Keeney, Postdoctoral Fellow, earned her Ph.D. in Clinical Psychology from Rosalind Franklin University of Medicine & Science, with an emphasis on Health Psychology. She completed her pre-doctoral internship at Penn Medicine, in the Princeton Center for Eating Disorders. Dr. Keeney specializes in treating children, adolescents, young adults, and athletes struggling with eating disorders, anxiety, depression, and life transitions. Dr. Keeney has been under the mentorship of Dr. Paul Mullen on the treatment of children and adolescents since she was an undergraduate student at North Central College in Naperville, Illinois.
(331) 244-5280 View (331) 244-5280
Photo of Randy Summerville, PsyD, Psychologist
Randy Summerville
Psychologist, PsyD
Verified Verified
Lombard, IL 60148
The First Assessment approach builds with education from the beginning to help dispel some of the unknowns associated with neuropsychologic evaluation to help guide and plan an appropriate assessment.
Were happy to help with complex differential diagnoses associated with development in early childhood, adolescent and adults. We assist with understanding the complexity to guide medication management and future treatment in regards to developmental factors, traumatic brain injuries, attention deficit hyperactivity disorder, autism spectrum disorder and Asperger's disorder. An appropriate evaluation can help decrease stress in one's life, and will help an individual meet future goals by understanding personal strength and weaknesses.
The First Assessment approach builds with education from the beginning to help dispel some of the unknowns associated with neuropsychologic evaluation to help guide and plan an appropriate assessment.
Were happy to help with complex differential diagnoses associated with development in early childhood, adolescent and adults. We assist with understanding the complexity to guide medication management and future treatment in regards to developmental factors, traumatic brain injuries, attention deficit hyperactivity disorder, autism spectrum disorder and Asperger's disorder. An appropriate evaluation can help decrease stress in one's life, and will help an individual meet future goals by understanding personal strength and weaknesses.
(872) 259-7633 View (872) 259-7633
Photo of Gerard David Widmann, PsyD, Psychologist
Gerard David Widmann
Psychologist, PsyD
Verified Verified
Schaumburg, IL 60173
Are you experiencing changes in thinking abilities, personality, or behavior? Do you feel as though you are a prisoner of your emotions that are intense and difficult to manage? Do you think you or a loved one might have a learning disability? Are you struggling to effectively cope with your life circumstances? If you answered yes to any of these questions, you are not alone and you came to the right place. Whether you are seeking a neuropsychological evaluation or psychotherapy, you deserve the high-quality and personalized care that I offer. Together, we can achieve your goals so you can live a more fulfilling and satisfying life.
Are you experiencing changes in thinking abilities, personality, or behavior? Do you feel as though you are a prisoner of your emotions that are intense and difficult to manage? Do you think you or a loved one might have a learning disability? Are you struggling to effectively cope with your life circumstances? If you answered yes to any of these questions, you are not alone and you came to the right place. Whether you are seeking a neuropsychological evaluation or psychotherapy, you deserve the high-quality and personalized care that I offer. Together, we can achieve your goals so you can live a more fulfilling and satisfying life.
(708) 419-3695 View (708) 419-3695
Photo of Kaitlyn Eichinger-Murphy, PsyD, Psychologist
Kaitlyn Eichinger-Murphy
Psychologist, PsyD
Verified Verified
Hoffman Estates, IL 60169
I specialize in pediatric evaluation of autism and other neurodevelopmental disorders such as intellectual disabilities and ADHD. I complete initial evaluations as well as re-evaluations for services. I also complete evaluations for transition age youth.
I specialize in pediatric evaluation of autism and other neurodevelopmental disorders such as intellectual disabilities and ADHD. I complete initial evaluations as well as re-evaluations for services. I also complete evaluations for transition age youth.
(847) 307-7211 View (847) 307-7211
Photo of Anthony Tucci - Piece By Piece: Neurobehavioral Services , PhD, Psychologist
Piece By Piece: Neurobehavioral Services
Psychologist, PhD
Verified Verified
Oak Brook, IL 60523
Welcome to Piece by Piece: Neurobehavioral Services. We are located in Oak Brook Illinois and Lake Forest. Our team is dedicated to providing patients with comprehensive diagnostic services to determine strengths and weaknesses in their cognitive and emotional functioning, guide treatment and intervention, and provide recommendations to improve daily living. As neuropsychologists, we work hard to understand what is going on in your life and your most pressing concerns.
Welcome to Piece by Piece: Neurobehavioral Services. We are located in Oak Brook Illinois and Lake Forest. Our team is dedicated to providing patients with comprehensive diagnostic services to determine strengths and weaknesses in their cognitive and emotional functioning, guide treatment and intervention, and provide recommendations to improve daily living. As neuropsychologists, we work hard to understand what is going on in your life and your most pressing concerns.
(708) 435-2087 View (708) 435-2087
Photo of Ashley Petersen, PsyD, Psychologist
Ashley Petersen
Psychologist, PsyD
Verified Verified
1 Endorsed
Oakbrook Terrace, IL 60181
Dr. Ashley Petersen received her doctorate degree in Clinical Psychology with an emphasis in Child/Family Psychology from California School of Professional Psychology. She gained extensive experience while completing her training in various mental health settings, including with behaviorally and emotionally challenged children and foster children and their families. Dr. Petersen has a vast amount of experience in conducting psychological evaluations with children, adolescents, and adults with ADHD, learning disabilities, & developmental disorders. She has experience attending IEP meetings & providing recommendations for schools.
Dr. Ashley Petersen received her doctorate degree in Clinical Psychology with an emphasis in Child/Family Psychology from California School of Professional Psychology. She gained extensive experience while completing her training in various mental health settings, including with behaviorally and emotionally challenged children and foster children and their families. Dr. Petersen has a vast amount of experience in conducting psychological evaluations with children, adolescents, and adults with ADHD, learning disabilities, & developmental disorders. She has experience attending IEP meetings & providing recommendations for schools.
(331) 253-5255 View (331) 253-5255
Photo of Stefanie Warning-Probst, PsyD, MS, Psychologist
Stefanie Warning-Probst
Psychologist, PsyD, MS
Verified Verified
Wheaton, IL 60187
Parenthood is challenging. It's even harder when things aren't going quite right for your child. Wondering if your child has Autism, ADHD, or learning challenges can feel lonely, scary, and overwhelming. You've probably spent a lot of time Googling symptoms and even more time worrying about what might be going on. You can feel stuck and like no one fully understands you or your child. You know your child best. I want to partner with you to learn more about your child and give you the best strategies to help. I aim to help children, teens, and young adults struggling with social-emotional, behavioral, and learning challenges.
Parenthood is challenging. It's even harder when things aren't going quite right for your child. Wondering if your child has Autism, ADHD, or learning challenges can feel lonely, scary, and overwhelming. You've probably spent a lot of time Googling symptoms and even more time worrying about what might be going on. You can feel stuck and like no one fully understands you or your child. You know your child best. I want to partner with you to learn more about your child and give you the best strategies to help. I aim to help children, teens, and young adults struggling with social-emotional, behavioral, and learning challenges.
(847) 230-9458 View (847) 230-9458
Photo of Jennifer Manfre, PsyD, Psychologist
Jennifer Manfre
Psychologist, PsyD
Verified Verified
2 Endorsed
Oakbrook Terrace, IL 60181
Dr. Jennifer Manfre is a licensed clinical psychologist with extensive experience conducting individual and family therapy, psychological and neuropsychological evaluations, and social skills groups. Her training background includes clinical rotations at Edward Hines V.A. Hospital, Riverside Medical Center, and UIC Medical Center – Department of Neurology. She completed her Internship at Illinois Masonic Medical Center – Pediatric Developmental Center and earned her doctorate degree from The Chicago School of Professional Psychology.
Dr. Jennifer Manfre is a licensed clinical psychologist with extensive experience conducting individual and family therapy, psychological and neuropsychological evaluations, and social skills groups. Her training background includes clinical rotations at Edward Hines V.A. Hospital, Riverside Medical Center, and UIC Medical Center – Department of Neurology. She completed her Internship at Illinois Masonic Medical Center – Pediatric Developmental Center and earned her doctorate degree from The Chicago School of Professional Psychology.
(331) 320-5418 View (331) 320-5418
Photo of Kaitlyn Ayala, MA/SSP, PEL, LPC, NCSP, Licensed Professional Counselor
Kaitlyn Ayala
Licensed Professional Counselor, MA/SSP, PEL, LPC, NCSP
Verified Verified
Schaumburg, IL 60173
I am a licensed professional counselor, nationally certified school psychologist, and licensed professional educator. I earned my Bachelor of Arts in Psychology and Linguistics, with a minor in Gender and Sexuality Studies, from Northwestern University. I subsequently attended Northern Illinois University, where I earned my Master of Arts in Psychology and Specialist in School Psychology degrees. I currently work full-time as an Early Childhood School Psychologist. I have considerable experience conducting psychological assessments for individuals ages 2-22 in educational and clinical settings.
I am a licensed professional counselor, nationally certified school psychologist, and licensed professional educator. I earned my Bachelor of Arts in Psychology and Linguistics, with a minor in Gender and Sexuality Studies, from Northwestern University. I subsequently attended Northern Illinois University, where I earned my Master of Arts in Psychology and Specialist in School Psychology degrees. I currently work full-time as an Early Childhood School Psychologist. I have considerable experience conducting psychological assessments for individuals ages 2-22 in educational and clinical settings.
(630) 349-6929 View (630) 349-6929
Photo of Suzanne Snyder, PsyD, Psychologist
Suzanne Snyder
Psychologist, PsyD
Verified Verified
Palatine, IL 60067
People seek therapy for many different reasons. Sometimes, people need a healthy outlet for pent up emotions. Sometimes, people need help understanding their own psychological functioning or need help coping with intense emotions. I'm happy to help with everything in between. I believe that regardless of the reason for seeking therapy, there is always a place for it in my office. Therapy works best with people who are motivated to achieve a change, as do I.
People seek therapy for many different reasons. Sometimes, people need a healthy outlet for pent up emotions. Sometimes, people need help understanding their own psychological functioning or need help coping with intense emotions. I'm happy to help with everything in between. I believe that regardless of the reason for seeking therapy, there is always a place for it in my office. Therapy works best with people who are motivated to achieve a change, as do I.
(331) 207-9116 View (331) 207-9116
Photo of Jeff Bondora And Jessica Zaucha - BZA Behavioral Health - Schaumburg office, LCSW, MEd, BCD, Clinical Social Work/Therapist
BZA Behavioral Health - Schaumburg office
Clinical Social Work/Therapist, LCSW, MEd, BCD
Verified Verified
1 Endorsed
Schaumburg, IL 60173
BZA Behavioral Health is an inclusive, highly specialized group of clinicians dedicated to the emotional and behavioral wellness of the individuals and families we treat. We value the diversity & unique experiences of each person & it is our mission to have comprehensive & individualized types of treatment options to best match those personal needs. Services we offer include (but are not limited to) neuropsychological/psychological assessment, psychiatry, dialectical behavior therapy (DBT), cognitive behavioral therapy (CBT), EMDR, & art therapy. We work with clients of all ages to utilizing strength to cope with life's challenges.
BZA Behavioral Health is an inclusive, highly specialized group of clinicians dedicated to the emotional and behavioral wellness of the individuals and families we treat. We value the diversity & unique experiences of each person & it is our mission to have comprehensive & individualized types of treatment options to best match those personal needs. Services we offer include (but are not limited to) neuropsychological/psychological assessment, psychiatry, dialectical behavior therapy (DBT), cognitive behavioral therapy (CBT), EMDR, & art therapy. We work with clients of all ages to utilizing strength to cope with life's challenges.
(224) 505-8631 View (224) 505-8631

See more therapy options for Bloomingdale

Testing and Evaluation Therapists

What is a psychological evaluation?

A psychological evaluation is a test or assessment most commonly administered by a trained psychologist that is intended to be used in the diagnosis of specific psychological conditions, such as ADHD, mood disorders, personality disorders, dementia or Alzheimer's, and learning disabilities. Psychological evaluations can help inform future treatment decisions and help direct clients to professionals and resources that may be most helpful, such as potential therapy options or additional school supports.

Can psychological evaluations be done on individuals of any age group?

Psychological evaluations are conducted on individuals of all ages and can be beneficial to individuals across the lifespan. However, specific types of evaluations may be most frequently conducted on individuals of certain age groups. For instance, ADHD or learning disability testing is often conducted in children ages 4-12--the period of time when ADHD symptoms most commonly emerge. In contrast, cognitive functioning assessments, such as those conducted to diagnose dementia, are most commonly conducted in elderly individuals. Clients should ensure that the psychologist they are seeing has specific expertise in conducting evaluations in their age group to ensure they receive a correct diagnosis.

How long does a psychological evaluation take?

Psychological evaluations vary in length depending on the test being administered and the goals of the evaluation; however, most evaluations are 2-4 hours in length. Some evaluations may take as long as 8 hours but can often be spread across multiple days. In some cases, clients will also attend an intake session or interview, which can help the psychologist assess client functioning outside of the testing environment.

How should I prepare for a psychological test and evaluation?

Individuals do not need to prepare for psychological tests or evaluations in most cases, as they are intended to measure a client's baseline psychological status without test-specific preparation. However, clients may want to brainstorm a list of questions for their psychologist about any tests they are receiving prior to the assessment, including what potential outcomes may mean for what next steps the client should take.