Therapists in Toledo, OH
![Photo of Vikki Gardner, MA, LPCC-S, CHT, Counselor](https://photos.psychologytoday.com/3f7928bd-46cd-11ea-a6ad-06142c356176/2/320x400.jpeg)
Facing change, hardship or loss? Desire more from life and your relationships? As human beings, we long to connect to others who will support us, respect our experiences and worldview. As a Licensed Professional Clinical Counselor and Certified Clinical Hypnotherapist, I’ve served the mental health community for over 2 decades. I am dedicated to learning the most effective approaches to support wellbeing.
Facing change, hardship or loss? Desire more from life and your relationships? As human beings, we long to connect to others who will support us, respect our experiences and worldview. As a Licensed Professional Clinical Counselor and Certified Clinical Hypnotherapist, I’ve served the mental health community for over 2 decades. I am dedicated to learning the most effective approaches to support wellbeing.
![Photo of Nicole Covell, Clinical Social Work/Therapist](https://photos.psychologytoday.com/052ad644-5aa1-4eb2-9f8b-4713ba2e3825/2/320x400.jpeg)
Life is hard, and therapy can be intimidating, but ultimately it can help. I am a Licensed Independent Social Worker in the state of Ohio. I have been practicing for over 4 years now and I am so happy that you are here, taking the first step to improving your life and becoming your best self. My experience has been working with adults who are struggling with depression, anxiety, and substance use. Although those issues have been a primary focus of mine, I still have experience working with other diagnoses as well. I typically utilize Cognitive Behavioral Therapy and mindfulness in my therapy sessions.
Life is hard, and therapy can be intimidating, but ultimately it can help. I am a Licensed Independent Social Worker in the state of Ohio. I have been practicing for over 4 years now and I am so happy that you are here, taking the first step to improving your life and becoming your best self. My experience has been working with adults who are struggling with depression, anxiety, and substance use. Although those issues have been a primary focus of mine, I still have experience working with other diagnoses as well. I typically utilize Cognitive Behavioral Therapy and mindfulness in my therapy sessions.
![Photo of Billi J Lopez, MSW, LISW-S, Clinical Social Work/Therapist](https://photos.psychologytoday.com/08084fba-d83e-406e-b248-fd82b329a596/1/320x400.jpeg)
Hello, I'm Billi. Many of my clients come to me with trauma, anxiety, depression, or relationship issues. My clients describe me as compassionate, nurturing, and enthusiastic. I strive to provide a supportive and welcoming environment so you will feel at ease to address your current/past experiences, thoughts, feelings, and concerns. My therapy style is warm, empathetic, nurturing, and encouraging with a dash of humor. We will work together on creating the best ways for you to heal and grow.
Hello, I'm Billi. Many of my clients come to me with trauma, anxiety, depression, or relationship issues. My clients describe me as compassionate, nurturing, and enthusiastic. I strive to provide a supportive and welcoming environment so you will feel at ease to address your current/past experiences, thoughts, feelings, and concerns. My therapy style is warm, empathetic, nurturing, and encouraging with a dash of humor. We will work together on creating the best ways for you to heal and grow.
![Photo of Anastasia Nicole Kules, MEd, , LSW, Clinical Social Work/Therapist](https://photos.psychologytoday.com/cc0bc610-f19e-4476-b870-1ac42c53d0e3/2/320x400.jpeg)
Anastasia Nicole Kules
Clinical Social Work/Therapist, MEd, , LSW
Verified Verified
1 Endorsed
Toledo, OH 43606
Client's describe me as welcoming, encouraging and open minded. I pride myself on being comforting and non judgmental for my clients to support them through their healing journey.
Client's describe me as welcoming, encouraging and open minded. I pride myself on being comforting and non judgmental for my clients to support them through their healing journey.
![Photo of Abbigale Elizabeth McCormick, MS, LPC, Licensed Professional Counselor](https://photos.psychologytoday.com/4b97a426-e6e9-4d68-84b1-67bd4492875b/2/320x400.jpeg)
Abbigale Elizabeth McCormick
Licensed Professional Counselor, MS, LPC
Verified Verified
1 Endorsed
Toledo, OH 43617
I believe in utilizing a holistic approach to all areas of the client's life and developing a specific treatment plan for that individual client. We will work together to use your strengths and incorporate your interests to achieve the goal. I will support you by offering a non-judgmental, and safe space to explore your needs and provide new skills that can be used daily to achieve your goals.
I believe in utilizing a holistic approach to all areas of the client's life and developing a specific treatment plan for that individual client. We will work together to use your strengths and incorporate your interests to achieve the goal. I will support you by offering a non-judgmental, and safe space to explore your needs and provide new skills that can be used daily to achieve your goals.
![Photo of Sarah Croak, LISW, MSW, MEd, Clinical Social Work/Therapist](https://photos.psychologytoday.com/3c7c9db4-46cd-11ea-a6ad-06142c356176/1/320x400.jpeg)
Sarah Croak
Clinical Social Work/Therapist, LISW, MSW, MEd
Verified Verified
Toledo, OH 43606
Not accepting new clients
As a therapist with more than 20 years of experience,I have spent much time helping individuals,couples and families overcome difficulties in their lives. These obstacles range from everyday struggles to overwhelming life challenges. My training, which includes earning master's degrees in both Social Work and Counseling, has prepared me to work with a wide range of issues.
As a therapist with more than 20 years of experience,I have spent much time helping individuals,couples and families overcome difficulties in their lives. These obstacles range from everyday struggles to overwhelming life challenges. My training, which includes earning master's degrees in both Social Work and Counseling, has prepared me to work with a wide range of issues.
![Photo of Pamela J. Cannon, MA, LPC, Licensed Professional Counselor](https://photos.psychologytoday.com/4ef43cf4-46cd-11ea-a6ad-06142c356176/2/320x400.jpeg)
Pamela J. Cannon
Licensed Professional Counselor, MA, LPC
Verified Verified
Toledo, OH 43606 (Online Only)
Wrestling with life's issues can be challenging - especially when trying to do it alone. It can be overwhelming and/or painful attempting to navigate through the questions and uncertainties that sometimes come up. In 20+ years working with diverse populations in the helping professions, in all the stories I've heard, what typically stands out is the need to know and understand self, the things that happen to us, how it all fits together - making meaning, and how to move forward and find a sense of purpose. "And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom" - Anais Nin
Wrestling with life's issues can be challenging - especially when trying to do it alone. It can be overwhelming and/or painful attempting to navigate through the questions and uncertainties that sometimes come up. In 20+ years working with diverse populations in the helping professions, in all the stories I've heard, what typically stands out is the need to know and understand self, the things that happen to us, how it all fits together - making meaning, and how to move forward and find a sense of purpose. "And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom" - Anais Nin
![Photo of Frank Gibbs, LPCC, Counselor](https://photos.psychologytoday.com/3bcacb7b-cba0-42ff-903d-9ba1f412b087/1/320x400.png)
Let's face it, you've been through a lot of shit—some good, some bad; you might even feel like you're not the shit, but you are. I've helped a lot of people with their shit but your shit is different, and I respect that. I'd love to work with you to help you figure some of it out.
Let's face it, you've been through a lot of shit—some good, some bad; you might even feel like you're not the shit, but you are. I've helped a lot of people with their shit but your shit is different, and I respect that. I'd love to work with you to help you figure some of it out.
![Photo of Kaitlyn Inniger, LPC, EdS, Licensed Professional Counselor](https://photos.psychologytoday.com/0fd2a8c2-7127-4243-932e-dfa51ccc7852/1/320x400.png)
Kaitlyn Inniger
Licensed Professional Counselor, LPC, EdS
Verified Verified
2 Endorsed
Toledo, OH 43623
As a licensed professional counselor and school psychologist working with children ages seven and up, adolescents, and those transitioning into young adulthood, I am passionate about creating a safe space in counseling for people to be the truest versions of themselves. I view the counseling relationship as being inherently collaborative, empowering, and supportive, fueled by trust and hope. I utilize a cognitive-behavioral, trauma-informed, and person-centered approach, as well as play therapy, motivational interviewing, and dialectical behavioral techniques in my counseling work.
As a licensed professional counselor and school psychologist working with children ages seven and up, adolescents, and those transitioning into young adulthood, I am passionate about creating a safe space in counseling for people to be the truest versions of themselves. I view the counseling relationship as being inherently collaborative, empowering, and supportive, fueled by trust and hope. I utilize a cognitive-behavioral, trauma-informed, and person-centered approach, as well as play therapy, motivational interviewing, and dialectical behavioral techniques in my counseling work.
![Photo of Jennah P. VanAlstine, MA, LPCC, Counselor](https://photos.psychologytoday.com/3fc5e47a-46cd-11ea-a6ad-06142c356176/3/320x400.jpeg)
I am now accepting NEW clients in my MONROE, MI location (Cash pay ONLY). I am also accepting very limited new clients in my TOLEDO, OH location. "When we are no longer able to change a situation - we are challenged to change ourselves", stated Viktor Frankl. Making changes can be difficult, yet when working in a supportive, compassionate, safe and relaxing environment that honors your individual needs, values, beliefs and goals, you can make the changes you desire to achieve for yourself. My passion is to help you heal through focusing on your whole self - my role is to help guide you in your own healing process.
I am now accepting NEW clients in my MONROE, MI location (Cash pay ONLY). I am also accepting very limited new clients in my TOLEDO, OH location. "When we are no longer able to change a situation - we are challenged to change ourselves", stated Viktor Frankl. Making changes can be difficult, yet when working in a supportive, compassionate, safe and relaxing environment that honors your individual needs, values, beliefs and goals, you can make the changes you desire to achieve for yourself. My passion is to help you heal through focusing on your whole self - my role is to help guide you in your own healing process.
![Photo of Kellie Hopkins, MSW, LISW, LICDC, Drug & Alcohol Counselor](https://photos.psychologytoday.com/f8bb0234-fb68-494a-8f98-cb110b6bbfff/2/320x400.jpeg)
Kellie Hopkins
Drug & Alcohol Counselor, MSW, LISW, LICDC
Verified Verified
1 Endorsed
Toledo, OH 43623
Is everyday life starting to feel overwhelming and stressful? Do you need help to remain in recovery and cope with life? Are you dwelling on things from your past? Wherever you may be, I will meet you there, and help you on your own personal journey. I offer strengths based individualized counseling services to treat addiction, depression, anxiety, trauma, and grief. Don't wait another day to as I can provide Telehealth services! Give me a call today!
Is everyday life starting to feel overwhelming and stressful? Do you need help to remain in recovery and cope with life? Are you dwelling on things from your past? Wherever you may be, I will meet you there, and help you on your own personal journey. I offer strengths based individualized counseling services to treat addiction, depression, anxiety, trauma, and grief. Don't wait another day to as I can provide Telehealth services! Give me a call today!
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![Photo of Christina Hancock, LISW-S, Clinical Social Work/Therapist](https://photos.psychologytoday.com/d8d374e8-e060-4b14-91a1-2f34dd968bef/1/320x400.jpeg)
I am a clinical social worker with experience working with individuals, couples, and families, assisting people with many concerns including relationship challenges, improving communication skills, dealing with anxiety, depression, and grief. I also have experience working with sexual and domestic violence abusers and victims. I am certified in EMDR Therapy, Level I Sensorimotor Psychotherapy, and have taken many trainings in IFS and DBT. I believe trauma is stored in the mind as well as the body. I believe it is important to use current resources and develop new resources to deal with the challenges that appear in our path.
I am a clinical social worker with experience working with individuals, couples, and families, assisting people with many concerns including relationship challenges, improving communication skills, dealing with anxiety, depression, and grief. I also have experience working with sexual and domestic violence abusers and victims. I am certified in EMDR Therapy, Level I Sensorimotor Psychotherapy, and have taken many trainings in IFS and DBT. I believe trauma is stored in the mind as well as the body. I believe it is important to use current resources and develop new resources to deal with the challenges that appear in our path.
![Photo of Marlene Dolinar, MA, LPCC, RPT, Counselor](https://photos.psychologytoday.com/50124096-46cd-11ea-a6ad-06142c356176/3/320x400.jpeg)
As a play therapist and counselor, I reach children and adults using a variety of techniques including the natural language of play. I am amazed to see the transformation people can make through the power of play, sandtray and expressive therapies. I am a Registered Play Therapist by the Association for Play Therapy and a certified Autplay Provider (Autism Play Therapy). I am currently the owner and founder of Mending Hearts Counseling Center. I provide mental health counseling and play therapy services to children, adolescents and adults. In my free time I enjoy camping, traveling, and spending time with my family.
As a play therapist and counselor, I reach children and adults using a variety of techniques including the natural language of play. I am amazed to see the transformation people can make through the power of play, sandtray and expressive therapies. I am a Registered Play Therapist by the Association for Play Therapy and a certified Autplay Provider (Autism Play Therapy). I am currently the owner and founder of Mending Hearts Counseling Center. I provide mental health counseling and play therapy services to children, adolescents and adults. In my free time I enjoy camping, traveling, and spending time with my family.
![Photo of LaDonna Knabbs - One Me To Be , MA, MSW, LSW](https://photos.psychologytoday.com/e360ef5e-6bf3-4faf-8693-27cf73688bcf/1/320x400.jpeg)
As a licensed social worker, my primary goal is to create a safe, supportive, and non-judgmental space where you can freely express your thoughts, feelings, and experiences. I understand that reaching out for help is a significant step, and I am here to support you with respect, empathy, and confidentiality.
As a licensed social worker, my primary goal is to create a safe, supportive, and non-judgmental space where you can freely express your thoughts, feelings, and experiences. I understand that reaching out for help is a significant step, and I am here to support you with respect, empathy, and confidentiality.
![Photo of Jean Roberts (She Her Hers), PhD, Psychologist](https://photos.psychologytoday.com/4cf2cc5a-46cd-11ea-a6ad-06142c356176/2/320x400.jpeg)
Jean Roberts (She Her Hers)
Psychologist, PhD
Verified Verified
Toledo, OH 43623
Waitlist for new clients
Do you feel like you are not able to fully live your life because of stress, worry, or depression? Are you struggling with self-esteem issues, relationship issues, or parent-child conflicts? Do you want to learn how to truly manage your work-life balance so you can relax and enjoy life? I can help.
Do you feel like you are not able to fully live your life because of stress, worry, or depression? Are you struggling with self-esteem issues, relationship issues, or parent-child conflicts? Do you want to learn how to truly manage your work-life balance so you can relax and enjoy life? I can help.
![Photo of Katherine Boyer, MSW, LISW, Clinical Social Work/Therapist](https://photos.psychologytoday.com/6933e771-ef0b-4bdd-b0fc-47825de2b0ba/1/320x400.png)
I am an independent clinician through Toledo Counceling & Mental Health. I have experience working with children and adults suffering a variety of concerns such as, anxiety, depression, PTSD, ADHD, personality and mood disorders, relational conflicts, grief, and emotion regulation. When working together, I will give you sufficient time to express yourself so we both can better understand you. My hope is that when you first meet me you find me attentive, compassionate, and friendly within a safe and private space where you can begin to heal. I focus on meeting you where you are and walk with you through the healing process.
I am an independent clinician through Toledo Counceling & Mental Health. I have experience working with children and adults suffering a variety of concerns such as, anxiety, depression, PTSD, ADHD, personality and mood disorders, relational conflicts, grief, and emotion regulation. When working together, I will give you sufficient time to express yourself so we both can better understand you. My hope is that when you first meet me you find me attentive, compassionate, and friendly within a safe and private space where you can begin to heal. I focus on meeting you where you are and walk with you through the healing process.
![Photo of Amy Bieber, MA, LPC, Counselor](https://photos.psychologytoday.com/f402a493-4826-4103-8c93-0b676d69bc20/1/320x400.png)
“People start to heal the moment they feel heard.” -Cheryl Richardson. My goal is to help you feel heard and to help you heal. I specialize in treating individuals with eating disorders and substance abuse with 20 years of experience in mental and behavioral health. I also treat ages 12 and up with anxiety, depression, trauma, women's issues, self-esteem and other stress related issues. I use a variety of holistic therapies in treatment, including nutritional, spiritual and physical.
“People start to heal the moment they feel heard.” -Cheryl Richardson. My goal is to help you feel heard and to help you heal. I specialize in treating individuals with eating disorders and substance abuse with 20 years of experience in mental and behavioral health. I also treat ages 12 and up with anxiety, depression, trauma, women's issues, self-esteem and other stress related issues. I use a variety of holistic therapies in treatment, including nutritional, spiritual and physical.
![Photo of Corey McConnell, MSW, LISW-S, Clinical Social Work/Therapist](https://photos.psychologytoday.com/da883e0e-7cb8-4513-8e3e-5cb99676dd7c/2/320x400.jpeg)
We all just want to feel comfortable in our own skin. We want to live our lives feeling inspired, happy, and purposeful. Somewhere along the way we may have sought out external things to achieve this goal: drugs, alcohol, relationships, jobs, social circles, money, status, etc. These things work for a little while…until they don’t. We finally get to a place where we realize we need help turning inward. We become willing to examine our trauma and core wounds and heal from what is in the way of us emerging into our fullest selves. This is where transformation begins.
We all just want to feel comfortable in our own skin. We want to live our lives feeling inspired, happy, and purposeful. Somewhere along the way we may have sought out external things to achieve this goal: drugs, alcohol, relationships, jobs, social circles, money, status, etc. These things work for a little while…until they don’t. We finally get to a place where we realize we need help turning inward. We become willing to examine our trauma and core wounds and heal from what is in the way of us emerging into our fullest selves. This is where transformation begins.
![Photo of Amy Lavetter, LPC, MA Ed, Licensed Professional Counselor](https://photos.psychologytoday.com/21231df4-511f-4957-b8bf-ea0c18624c86/4/320x400.jpeg)
Amy Lavetter
Licensed Professional Counselor, LPC, MA Ed
Verified Verified
1 Endorsed
Toledo, OH 43606
I am a Licensed Professional counselor with 25 years of experience as a teacher prior to becoming a counselor. My mission is to provide a collaborative, supportive and safe place for you to work through the struggles and stressors of life. Together we will empower you to achieve the growth that will lead to your healing and wellness. I think you will appreciate my warmth, sense of humor, compassion, creativity, and authenticity. My approach is person-centered. I integrate a variety of techniques/theories that are tailored to your individual needs and goals.
I am a Licensed Professional counselor with 25 years of experience as a teacher prior to becoming a counselor. My mission is to provide a collaborative, supportive and safe place for you to work through the struggles and stressors of life. Together we will empower you to achieve the growth that will lead to your healing and wellness. I think you will appreciate my warmth, sense of humor, compassion, creativity, and authenticity. My approach is person-centered. I integrate a variety of techniques/theories that are tailored to your individual needs and goals.
![Photo of Fanta Niangadou, MFT, Marriage & Family Therapist](https://photos.psychologytoday.com/fd7673d1-71f1-4f2c-8bea-138fe47a72da/2/320x400.jpeg)
Accepting new clients- evening and weekend availability! Hi, I’m Fanta, and I work with individuals of all ages to address issues such as relationships, trauma, self-esteem, unexpected changes, depression, trauma, and substance use. Do you put yourself on the backburner, while assisting everyone else with their struggles? Do you find yourself saying "I'm fine", even when you're not? If you want help to take care of your mental health and/or relationships, I would love to help!
Accepting new clients- evening and weekend availability! Hi, I’m Fanta, and I work with individuals of all ages to address issues such as relationships, trauma, self-esteem, unexpected changes, depression, trauma, and substance use. Do you put yourself on the backburner, while assisting everyone else with their struggles? Do you find yourself saying "I'm fine", even when you're not? If you want help to take care of your mental health and/or relationships, I would love to help!
See more therapy options for Toledo
How does your Therapist compare?
Number of Therapists in Toledo, OH
400+
Average cost per session
$125
Therapists in Toledo, OH who prioritize treating:
92% | Anxiety |
91% | Depression |
76% | Trauma and PTSD |
75% | Stress |
70% | Self Esteem |
68% | Relationship Issues |
63% | Grief |
Average years in practice
9 Years
Top 3 insurances accepted
78% | Aetna |
76% | UnitedHealthcare UHC | UBH |
75% | Medical Mutual |
How Therapists in Toledo, OH see their clients
67% | In Person and Online | |
33% | Online Only |
Gender breakdown
80% | Female | |
19% | Male | |
1% | Non-Binary |
FAQs - About Therapy and Counseling
How can I find a therapist in Toledo?
Search for nearby therapists or counselors by inputting your city, town, or suburb; or zip code; or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or zip code into the search bar.
Learn more about how to find a therapist
Learn more about how to find a therapist
Is everyone in the Psychology Today Therapy Directory a licensed therapist?
The Psychology Today directory lists providers who offer legitimate mental health services to the public, including psychologists, psychiatrists, social workers, and counselors.
Many have been licensed by the country or state where they practice; providers whose license or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Some clinicians or organizations provide services for which their state or country does not offer licenses, such as pastoral counseling. They may be selectively included without the “Verified” seal.
Many have been licensed by the country or state where they practice; providers whose license or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Some clinicians or organizations provide services for which their state or country does not offer licenses, such as pastoral counseling. They may be selectively included without the “Verified” seal.
What’s the difference between a psychologist, a therapist, and a counselor?
Therapists, psychologists, and counselors are all licensed mental health professionals. In the US, psychologists have earned a doctoral degree. The terms “therapist” and “counselor” are used somewhat interchangeably, but generally therapists offer longer-term, mental health care, while counselors offer shorter-term care that may focus on one domain, such as marriage, career, or academic challenges.
Clients should consider factors such as insurance coverage and their primary reason(s) for seeking therapy to determine the type of professional best suited to their needs. Someone struggling with mental health challenges such as depression or anxiety, for example, may wish to seek out a clinical psychologist or therapist, while someone navigating career obstacles or marital upheaval may benefit from seeing a counselor who can offer short-term, targeted support.
Clients should consider factors such as insurance coverage and their primary reason(s) for seeking therapy to determine the type of professional best suited to their needs. Someone struggling with mental health challenges such as depression or anxiety, for example, may wish to seek out a clinical psychologist or therapist, while someone navigating career obstacles or marital upheaval may benefit from seeing a counselor who can offer short-term, targeted support.
What type of therapy is right for me?
The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.
How much does therapy cost?
The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, a therapy session in the United States could cost between $100 and $200 or more. If you have insurance, the expense of mental health care is typically lower, but it varies based on your insurance plan details and whether you choose an in-network or out-of-network mental healthcare provider.
What are more affordable or low cost therapy solutions?
Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.
Is online therapy cheaper than in-person therapy?
Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.
Is online therapy a good option?
Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your zip code.
Are therapy sessions confidential?
Confidentiality is a crucial part of the therapeutic relationship. Therapists in the United States are bound by the regulations set out by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which aims to protect sensitive health information. With very few exceptions, a therapist will only discuss their client with others when the client has given their written permission. The instances in which a therapist would be required to disclose personal information are: if a client poses a danger to themselves or others, if the therapist suspects the abuse of a child or an elderly or otherwise dependent adult, or if they are legally forced to by court order. These exceptions to the confidentiality agreement are usually discussed with a client before their first session.