Photo of Alys Hernandez, DCounsPsych, MBACP, Counsellor
Alys Hernandez
Counsellor, DCounsPsych, MBACP
Verified Verified
Ashford TN24
My main aim in counselling is to provide you with a safe, warm and private space to talk and be heard non-judgmentally and with compassion. I believe in working collaborative to understand how we have come to perceive our experiences of the world and the effect this has had upon us. All experiences are valid and our responses to these are understandable. Talking therapy can help to bring about a level of awareness, understanding, and often an opportunity to challenge how we perceive and/ or respond to these experiences if we would wish to.
My main aim in counselling is to provide you with a safe, warm and private space to talk and be heard non-judgmentally and with compassion. I believe in working collaborative to understand how we have come to perceive our experiences of the world and the effect this has had upon us. All experiences are valid and our responses to these are understandable. Talking therapy can help to bring about a level of awareness, understanding, and often an opportunity to challenge how we perceive and/ or respond to these experiences if we would wish to.
01233 527509 View 01233 527509
Photo of Natalie Edwards-Moss, MBACP, Counsellor
Natalie Edwards-Moss
Counsellor, MBACP
Verified Verified
Ashford TN24
I strive to be an approachable, warm and accepting counsellor who can offer you a confidential, safe and non-judgemental space to talk about whatever it is that is troubling you. I work integratively, but I do so from a philosophically person-centered standpoint, in a relaxed yet respectful environment. I can help restore past issues and facilitate positive change, often in as few as six sessions, using a Solution Focused/CBT approach that focuses on overcoming life obstacles and moving away from feeling 'stuck'. I can help you with building confidence, resilience and focusing on new achievements and becoming goal oriented.
I strive to be an approachable, warm and accepting counsellor who can offer you a confidential, safe and non-judgemental space to talk about whatever it is that is troubling you. I work integratively, but I do so from a philosophically person-centered standpoint, in a relaxed yet respectful environment. I can help restore past issues and facilitate positive change, often in as few as six sessions, using a Solution Focused/CBT approach that focuses on overcoming life obstacles and moving away from feeling 'stuck'. I can help you with building confidence, resilience and focusing on new achievements and becoming goal oriented.
01233 228713 View 01233 228713
Photo of Dr Sonia Shah, MUKCP, Psychotherapist
Dr Sonia Shah
Psychotherapist, MUKCP
Verified Verified
Ashford TN24
My approach to individual therapy is tailored to each individuals needs, helping individuals navigate challenges and improve mental well-being. I focus on enhancing communication, strengthening relationships and addressing unique relational dynamics. I focus on providing a safe and understanding environment in our sessions. I offer short- and long-term psychotherapy. Sometimes, people find a few sessions are all they need to work things out and get back on track. For others, a longer-term approach may be helpful, particularly if difficulties have been there for a long time.
My approach to individual therapy is tailored to each individuals needs, helping individuals navigate challenges and improve mental well-being. I focus on enhancing communication, strengthening relationships and addressing unique relational dynamics. I focus on providing a safe and understanding environment in our sessions. I offer short- and long-term psychotherapy. Sometimes, people find a few sessions are all they need to work things out and get back on track. For others, a longer-term approach may be helpful, particularly if difficulties have been there for a long time.
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Photo of Anna Honeysett, DCounsPsych, MBACP, Counsellor
Anna Honeysett
Counsellor, DCounsPsych, MBACP
Verified Verified
1 Endorsed
Ashford TN24
Hello. Firstly I would like to say well done for starting the process of asking for help, it takes great courage to make that step towards change. We all have difficulties in life and sometimes we need to go somewhere outside our family and friends and to work through issues with someone impartial. I offer a safe confidential space for you to explore your thoughts, feelings and behaviours in the hope that you will be able to live your life more fully. Counselling is not a magic wand but in my experience it can give you insight into who you really are and promote personal freedom.
Hello. Firstly I would like to say well done for starting the process of asking for help, it takes great courage to make that step towards change. We all have difficulties in life and sometimes we need to go somewhere outside our family and friends and to work through issues with someone impartial. I offer a safe confidential space for you to explore your thoughts, feelings and behaviours in the hope that you will be able to live your life more fully. Counselling is not a magic wand but in my experience it can give you insight into who you really are and promote personal freedom.
01233 542283 View 01233 542283
Photo of Sharon Mason, MBACP Accred, Counsellor
Sharon Mason
Counsellor, MBACP Accred
Verified Verified
1 Endorsed
Ashford TN24
Hello and welcome to my profile, I am an experienced Humanistic Counsellor. I work from home in my private pratice. I am also a specialist mentor, working with and supporting young people with mental health challenges, behavioural issues and addictions. I have a particular interest and experience working with clients who struggle with Depression, anxiety, and chronic illnesses, such as Fibromyalgia, chronic fatigue, and ME and invite you to contact me to discuss your personal needs.
Hello and welcome to my profile, I am an experienced Humanistic Counsellor. I work from home in my private pratice. I am also a specialist mentor, working with and supporting young people with mental health challenges, behavioural issues and addictions. I have a particular interest and experience working with clients who struggle with Depression, anxiety, and chronic illnesses, such as Fibromyalgia, chronic fatigue, and ME and invite you to contact me to discuss your personal needs.
01233 228716 View 01233 228716
Photo of Lauren Steingold, HCPC - Clin. Psych., Psychologist
Lauren Steingold
Psychologist, HCPC - Clin. Psych.
Verified Verified
Ashford TN24  (Online Only)
I have worked as a Clinical Psychologist for over 10 years, working in both public and private health care. I work with adults experiencing a range of mental health difficulties including; depression, anxiety and trauma. I also work with people experiencing relational difficulties. I use an integrative approach, drawing on various therapeutic models such as CBT, CFT, ACT, DBT, Psychodynamic Therapy and EMDR to support my clients in managing their difficulties. I am an Accredited EMDR Practitioner with the EMDR Association UK.
I have worked as a Clinical Psychologist for over 10 years, working in both public and private health care. I work with adults experiencing a range of mental health difficulties including; depression, anxiety and trauma. I also work with people experiencing relational difficulties. I use an integrative approach, drawing on various therapeutic models such as CBT, CFT, ACT, DBT, Psychodynamic Therapy and EMDR to support my clients in managing their difficulties. I am an Accredited EMDR Practitioner with the EMDR Association UK.
01233 542501 View 01233 542501
Photo of Claire Boakes, MBACP Accred, Counsellor
Claire Boakes
Counsellor, MBACP Accred
Verified Verified
1 Endorsed
Ashford TN24
I am committed to helping you work through what is troubling you in a safe and non-judgmental environment. I offer this to you with empathy, respect and confidentiality, empowering you to explore your thoughts and feelings, at your own pace and to feel heard and supported in order for you to have greater perspective and reach your full potential. I am trained to work with adults and young people and I also work with psychosexual issues after gaining a Level 5 COSRT Accreditation in Psychosexual Therapy. I have 16 years experience working with young people and adults in NHS and a community service and with a wide range of issues.
I am committed to helping you work through what is troubling you in a safe and non-judgmental environment. I offer this to you with empathy, respect and confidentiality, empowering you to explore your thoughts and feelings, at your own pace and to feel heard and supported in order for you to have greater perspective and reach your full potential. I am trained to work with adults and young people and I also work with psychosexual issues after gaining a Level 5 COSRT Accreditation in Psychosexual Therapy. I have 16 years experience working with young people and adults in NHS and a community service and with a wide range of issues.
01303 767153 View 01303 767153
Photo of Karlie Lam, MA, MBACP, Psychotherapist
Karlie Lam
Psychotherapist, MA, MBACP
Verified Verified
1 Endorsed
Ashford TN24  (Online Only)
I completed my first degree in the UK and returned to Hong Kong for further study. I grained my Masters of Arts in Professional Counseling in USA. Moved to the UK three years ago to continue my practice. I believe clients know the best of their own situation, as a therapist, my responsibility is provide a safe and nonjudgmental environment for them to look for the solutions or see things in different prospective, by accompanying and encouraging them when they needed it.
I completed my first degree in the UK and returned to Hong Kong for further study. I grained my Masters of Arts in Professional Counseling in USA. Moved to the UK three years ago to continue my practice. I believe clients know the best of their own situation, as a therapist, my responsibility is provide a safe and nonjudgmental environment for them to look for the solutions or see things in different prospective, by accompanying and encouraging them when they needed it.
01233 542787 View 01233 542787
Photo of Amanda Jane Carpenter, MSc, MUKCP, Psychotherapist
Amanda Jane Carpenter
Psychotherapist, MSc, MUKCP
Verified Verified
Ashford TN24
I have a particular interest and extensive knowledge regarding supporting those who have experienced early life developmental and complex trauma, separation and loss. Often these experiences continue to impact on our lives and abilities to make and sustain healthy and emotionally secure relationships in adulthood. Although psychoanalytically trained my clinical practice uses a range of therapeutic approaches and is predominately informed by attachment based theory. I can offer both short and longer term therapeutic support to individuals, couples and groups.
I have a particular interest and extensive knowledge regarding supporting those who have experienced early life developmental and complex trauma, separation and loss. Often these experiences continue to impact on our lives and abilities to make and sustain healthy and emotionally secure relationships in adulthood. Although psychoanalytically trained my clinical practice uses a range of therapeutic approaches and is predominately informed by attachment based theory. I can offer both short and longer term therapeutic support to individuals, couples and groups.
01227 931716 View 01227 931716
Photo of Linda Christiane Bishopp, MA, MBACP, Psychotherapist
Linda Christiane Bishopp
Psychotherapist, MA, MBACP
Verified Verified
Ashford TN24
Working as a Jungian Psychotherapist, Integrative Counsellor, healer and Reiki Master means I work holistically. Every aspect of you is included in therapy - mental, physical, emotional, and at the soul level. When we get in touch with unconscious motives and drivers, and how they manifest as behaviours, we are able to make different choices and to be more of our true selves. I have run my private practice for 11 years & am a member of the British Association of Counselling & Psychotherapy.
Working as a Jungian Psychotherapist, Integrative Counsellor, healer and Reiki Master means I work holistically. Every aspect of you is included in therapy - mental, physical, emotional, and at the soul level. When we get in touch with unconscious motives and drivers, and how they manifest as behaviours, we are able to make different choices and to be more of our true selves. I have run my private practice for 11 years & am a member of the British Association of Counselling & Psychotherapy.
01233 542128 View 01233 542128
Photo of Alison Maria Ebanks - Alison Ebanks Counselling, MBACP, Counsellor
Alison Ebanks Counselling
Counsellor, MBACP
Verified Verified
1 Endorsed
Ashford TN24
Hello I'm Alison.  I work with individuals and couples. Are you looking for a safe space where you can share your thoughts and feelings without feeling judged?  Do you feel anxious or overwhelmed but not sure where to turn to for support?  Are you feeling depressed and need someone to listen to you who is calm and empathetic?  Are you feeling sad about life at the moment and need to make sense of your goals and where your life is going?  Counselling can help you to focus on what matters to you and help you to understand yourself so that you can work towards having a more fulfilling life.
Hello I'm Alison.  I work with individuals and couples. Are you looking for a safe space where you can share your thoughts and feelings without feeling judged?  Do you feel anxious or overwhelmed but not sure where to turn to for support?  Are you feeling depressed and need someone to listen to you who is calm and empathetic?  Are you feeling sad about life at the moment and need to make sense of your goals and where your life is going?  Counselling can help you to focus on what matters to you and help you to understand yourself so that you can work towards having a more fulfilling life.
01233 542478 View 01233 542478
Photo of Georgia Stirling Lord, MA, BPC, Psychotherapist
Georgia Stirling Lord
Psychotherapist, MA, BPC
Verified Verified
Ashford TN24
Sometimes life can be tough and worries can become too much for children, young people and the adults in their lives. A child and adolescent trained psychotherapist can listen carefully and think together with each person to help make sense of the difficulties. Research suggests that psychotherapy has longer term effects and that even when you finish you will have a memory of your therapy and your therapist which does not go away. Psychotherapy is not just about clearing up symptoms but is concerned with overall long term development for all.
Sometimes life can be tough and worries can become too much for children, young people and the adults in their lives. A child and adolescent trained psychotherapist can listen carefully and think together with each person to help make sense of the difficulties. Research suggests that psychotherapy has longer term effects and that even when you finish you will have a memory of your therapy and your therapist which does not go away. Psychotherapy is not just about clearing up symptoms but is concerned with overall long term development for all.
01227 947911 View 01227 947911
Photo of Christina Foxton - Cognitive Clarity, PsychD, MBABCP, Psychotherapist
Cognitive Clarity
Psychotherapist, PsychD, MBABCP
Verified Verified
Ashford TN24
Hi my name is Christina. I am a qualified and accredited cognitive behavioural therapist and a certified breathing coach. I am flexible and collaborate and do my utmost to develop and nurture the therapeutic relationship. I work in an exploratory way to understand the problems and to help you recognise how your current thinking styles and behaviours may be adversely affecting you. With this knowledge we can then work on discovering what changes can be made, so that you can start moving towards living a more balanced and fulfilling life.
Hi my name is Christina. I am a qualified and accredited cognitive behavioural therapist and a certified breathing coach. I am flexible and collaborate and do my utmost to develop and nurture the therapeutic relationship. I work in an exploratory way to understand the problems and to help you recognise how your current thinking styles and behaviours may be adversely affecting you. With this knowledge we can then work on discovering what changes can be made, so that you can start moving towards living a more balanced and fulfilling life.
01580 234643 View 01580 234643
Photo of Rebecca Winterflood, MBACP, Counsellor
Rebecca Winterflood
Counsellor, MBACP
Verified Verified
Ashford TN24
We live in an extremely busy world where it can feel that no one has the time for us as individuals, sometime not even ourselves; but finding our voices and actually being heard can be very powerful and rewarding. Deciding that you might need or want to see a counsellor can feel like a big step, but even just the fact that you are looking for one is that first step on your journey.
We live in an extremely busy world where it can feel that no one has the time for us as individuals, sometime not even ourselves; but finding our voices and actually being heard can be very powerful and rewarding. Deciding that you might need or want to see a counsellor can feel like a big step, but even just the fact that you are looking for one is that first step on your journey.
01580 234557 View 01580 234557
Photo of Christine Tebagonderwa - TherapywithChrisy, MA, MBABCP, Psychotherapist
TherapywithChrisy
Psychotherapist, MA, MBABCP
Verified Verified
Ashford TN24  (Online Only)
I became a therapist because I am passionate about people and improving as well as enhancing mental wellbeing. I understand that life can be a challenge and at times it may be hard to see the light at the end of the tunnel but I want to assure you that you do not have to go through life’s struggles by yourself. I am here for you and I am here with you. With your permission, I would like to come besides you and help you explore and discover events, thoughts, feelings and patterns of behaviour and together support you to make changes.
I became a therapist because I am passionate about people and improving as well as enhancing mental wellbeing. I understand that life can be a challenge and at times it may be hard to see the light at the end of the tunnel but I want to assure you that you do not have to go through life’s struggles by yourself. I am here for you and I am here with you. With your permission, I would like to come besides you and help you explore and discover events, thoughts, feelings and patterns of behaviour and together support you to make changes.
01797 330750 View 01797 330750
Photo of Chantelle Bourne, MNCPS Acc., Counsellor
Chantelle Bourne
Counsellor, MNCPS Acc.
Verified Verified
Ashford TN24
I am a fully qualified and NCPS accredited Cognitive Behaviour Therapist. I will help you identify and challenge irrational thoughts, beliefs and behaviours and work towards changing them to more helpful, rational ways as a means of finding a new perspective. I support adults with issues such as anxiety, OCD, healthy anxiety, social anxiety, low mood and emotional problems such as anger, guilt, jealousy, low self-esteem and shame.
I am a fully qualified and NCPS accredited Cognitive Behaviour Therapist. I will help you identify and challenge irrational thoughts, beliefs and behaviours and work towards changing them to more helpful, rational ways as a means of finding a new perspective. I support adults with issues such as anxiety, OCD, healthy anxiety, social anxiety, low mood and emotional problems such as anger, guilt, jealousy, low self-esteem and shame.
01622 477014 View 01622 477014
Photo of Jon Sutton, BACP, Counsellor
Jon Sutton
Counsellor, BACP
Verified Verified
Ashford TN24
Not accepting new clients
Are you finding every day tough to get through, feel trapped, overwhelmed or hopeless; feel you’ve lost your sense of self and confidence? Do you want someone to listen to you and feel able to say out loud what’s going on without feeling awkward or judged? My clients say I'm empathic and calming and allow them to make sense of everything, safely at their own pace. I'm qualified to work integratively which enables me to work in a way that suits you best. Experience includes 20 years with a leading UK emergency service and volunteering for a community counselling service. Introduction session free .
Are you finding every day tough to get through, feel trapped, overwhelmed or hopeless; feel you’ve lost your sense of self and confidence? Do you want someone to listen to you and feel able to say out loud what’s going on without feeling awkward or judged? My clients say I'm empathic and calming and allow them to make sense of everything, safely at their own pace. I'm qualified to work integratively which enables me to work in a way that suits you best. Experience includes 20 years with a leading UK emergency service and volunteering for a community counselling service. Introduction session free .
01227 203765 View 01227 203765
Photo of Ewelina Biesiada Trauma Informed Therapeutic Coaching
Learning to accept the truth about needing help is sometimes the hardest part. It is however a process not an event. If you suffered chronic stress as a child or in the early years of adulthood, chances are, you amazingly created a lot of coping mechanisms that have helped you survive the situation. But what tends to happen with trauma is that we get stuck in those patterns of thinking, feeling and behaviour and unless unpacked, they are impossible to change, even though they stopped serving you long time ago.
Learning to accept the truth about needing help is sometimes the hardest part. It is however a process not an event. If you suffered chronic stress as a child or in the early years of adulthood, chances are, you amazingly created a lot of coping mechanisms that have helped you survive the situation. But what tends to happen with trauma is that we get stuck in those patterns of thinking, feeling and behaviour and unless unpacked, they are impossible to change, even though they stopped serving you long time ago.
01622 321993 View 01622 321993
Photo of Dr Natalie Scheiner, DCounsPsych, HCPC - Couns. Psych., Psychologist
Dr Natalie Scheiner
Psychologist, DCounsPsych, HCPC - Couns. Psych.
Verified Verified
Ashford TN24
Are you feeling overwhelmed by life's challenges, struggling to navigate through difficult emotions and find clarity in your thoughts? Rest assured, you're not alone. There is hope for a brighter tomorrow, and I'm here to guide you on that journey. Picture a life where you feel empowered to confront your fears, heal from past wounds, and embrace a future filled with possibilities. Through our shared reflection, you'll gain insight and discover your inner strength. Together, we'll create a safe space for exploration. With compassionate guidance, I'm committed to helping you find peace and contentment.
Are you feeling overwhelmed by life's challenges, struggling to navigate through difficult emotions and find clarity in your thoughts? Rest assured, you're not alone. There is hope for a brighter tomorrow, and I'm here to guide you on that journey. Picture a life where you feel empowered to confront your fears, heal from past wounds, and embrace a future filled with possibilities. Through our shared reflection, you'll gain insight and discover your inner strength. Together, we'll create a safe space for exploration. With compassionate guidance, I'm committed to helping you find peace and contentment.
020 3838 0573 View 020 3838 0573
Photo of Keila Barnard, MBACP, Counsellor
Keila Barnard
Counsellor, MBACP
Verified Verified
Ashford TN24  (Online Only)
Not accepting new clients
Hello and welcome to my profile! Let me first answer a question which most people ask, which is about how to pronounce my name, I’m Keila - think Sheila with a K. I am a qualified and experienced ‘integrative’ therapist and clinical supervisor. The ‘integrative’ bit means that that I am trained in, and can draw on, a range of skills aiming to find the way of working which suits you best. Therapy with me is a collaborative experience where we work together to look at the source of the problem and find ways of enabling you to move forward in an authentic way. Sessions can be on a short or long term basis.
Hello and welcome to my profile! Let me first answer a question which most people ask, which is about how to pronounce my name, I’m Keila - think Sheila with a K. I am a qualified and experienced ‘integrative’ therapist and clinical supervisor. The ‘integrative’ bit means that that I am trained in, and can draw on, a range of skills aiming to find the way of working which suits you best. Therapy with me is a collaborative experience where we work together to look at the source of the problem and find ways of enabling you to move forward in an authentic way. Sessions can be on a short or long term basis.
01225 982382 View 01225 982382

See more therapy options for TN24

How does your Counsellor compare?

Number of Counsellors in TN24

20+

Average cost per session

£60

Counsellors in TN24 who prioritize treating:

100% Anxiety
96% Self Esteem
92% Depression
79% Relationship Issues
79% Coping Skills
79% Stress
71% Bereavement

Average years in practice

9 Years

Top 3 insurances accepted

56% Aviva
56% AXA PPP
56% Vitality

How Counsellors in TN24 see their clients

80% In Person and Online
20% Online Only

Gender breakdown

95% Female
5% Male
FAQs - About Therapy and Counselling

How can I find a therapist in TN24?

Search for nearby therapists or counsellors by inputting your city, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the British Association for Counselling and Psychotherapy (BACP) and the UK Council for Psychotherapy (UKCP). Most Psychologists in the directory are accredited members of the British Psychological Society (BPS) and/or are registered in the Health and Care Professions Council (HPCP).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for psychotherapists and counsellors in the UK, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in the UK. Psychologists have earned a degree in psychology and many are members of the British Psychological Society (BPS) and have completed a postgraduate qualification in a specialism. Counsellors and Psychotherapists are not required to have a psychology degree, but to belong to a professional organisation such as the BACP or UKCP, they are required to have completed a training course as well as clinical and supervision hours.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, a therapy session in the UK could be between £30 - £60 when seeing a counsellor and £60 - £150 and up when seeing a clinical psychologist. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The NHS Talking therapies programme offers free of charge counselling for common mental health problems like anxiety and depression. The service is available to anyone registered with a GP, though you do not necessarily need to be referred by your GP and can refer yourself directly to a Talking therapies service. The service will provide different solutions, including group and individual therapy, for a limited number of sessions which are generally up to six.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the BACP, the UKCP, or BPS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there has been participation in a criminal act or act of terror, or if there is potential or known harm to the client or others, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.