Counselling in Wonersh

Photo of Nina Jellinek, DCounsPsych, MNCPS Acc., Counsellor
Nina Jellinek
Counsellor, DCounsPsych, MNCPS Acc.
Verified Verified
Wonersh GU5
Accredited Counsellor for adults, young people, and couples. Counselling Supervisor. LGBTQ+ and neurodiverse friendly (with lived and professional experience of both, including experience of autism, PDA profile, ADHD, OCD). I am experienced in working with clients with a wide range of concerns such as anxiety, depression, support for neurodiversity, support re sexuality or identity, trauma, bereavement, childhood issues, domestic violence. I am a Systemic Counsellor, which means I believe in understanding your inner beliefs but also your wider context. I offer a safe space to explore feelings and to look at coping strategies.
Accredited Counsellor for adults, young people, and couples. Counselling Supervisor. LGBTQ+ and neurodiverse friendly (with lived and professional experience of both, including experience of autism, PDA profile, ADHD, OCD). I am experienced in working with clients with a wide range of concerns such as anxiety, depression, support for neurodiversity, support re sexuality or identity, trauma, bereavement, childhood issues, domestic violence. I am a Systemic Counsellor, which means I believe in understanding your inner beliefs but also your wider context. I offer a safe space to explore feelings and to look at coping strategies.
01252 986156 View 01252 986156
Photo of Kelly Thomas, MBACP, Counsellor
Kelly Thomas
Counsellor, MBACP
Verified Verified
Wonersh GU5
I am a fully qualified and insured counsellor and psychotherapist registered with the British Association for Counselling and Psychotherapy. For over a decade I have worked with people that have experienced a variety of difficulties for which they have sought support such as depression, anxiety and post traumatic stress disorder. I have extensive experience working with relationship difficulties such as struggling to come to terms with the end of a relationship, affairs/betrayals, separation/divorce, relationship recovery, fear of change and domestic abuse in all forms including, emotional, physical and sexual.
I am a fully qualified and insured counsellor and psychotherapist registered with the British Association for Counselling and Psychotherapy. For over a decade I have worked with people that have experienced a variety of difficulties for which they have sought support such as depression, anxiety and post traumatic stress disorder. I have extensive experience working with relationship difficulties such as struggling to come to terms with the end of a relationship, affairs/betrayals, separation/divorce, relationship recovery, fear of change and domestic abuse in all forms including, emotional, physical and sexual.
01252 942763 View 01252 942763

More Therapists Nearby

Photo of Rodney Dee, MA, HCPC-Art Therap., Psychotherapist
Rodney Dee
Psychotherapist, MA, HCPC-Art Therap.
Verified Verified
1 Endorsed
Guildford GU1
Starting therapy can be daunting so it’s important that you identify a therapist and an approach to working that feels right for you. As an art psychotherapist, I am open, honest and inclusive with considerable experience supporting children, adolescents and young adults in schools and community settings. My approach to working is psychodynamic - I’m interested in how past events may have affected you, both consciously and unconsciously, influencing the way you think, feel and behave. Should talking about your experiences be too difficult, I may encourage you to try different creative techniques as an alternate means of expression.
Starting therapy can be daunting so it’s important that you identify a therapist and an approach to working that feels right for you. As an art psychotherapist, I am open, honest and inclusive with considerable experience supporting children, adolescents and young adults in schools and community settings. My approach to working is psychodynamic - I’m interested in how past events may have affected you, both consciously and unconsciously, influencing the way you think, feel and behave. Should talking about your experiences be too difficult, I may encourage you to try different creative techniques as an alternate means of expression.
01252 988513 View 01252 988513
Photo of Clare Hubbard, MBACP, Psychotherapist
Clare Hubbard
Psychotherapist, MBACP
Verified Verified
Guildford GU1
Counselling works best when you find a counsellor who understands your story and makes you feel seen and safe, someone you feel you can trust. As a warm, highly engaged, and calm therapist, I will help you gain a greater understanding of your story, enabling you to become more at ease with yourself. I work with those suffering from stress, anxiety, depression, those going through divorce, loss, bereavement and life changes.
Counselling works best when you find a counsellor who understands your story and makes you feel seen and safe, someone you feel you can trust. As a warm, highly engaged, and calm therapist, I will help you gain a greater understanding of your story, enabling you to become more at ease with yourself. I work with those suffering from stress, anxiety, depression, those going through divorce, loss, bereavement and life changes.
01483 663972 View 01483 663972
Photo of David Simon Pusey, UKCP Trainee, Psychotherapist
David Simon Pusey
Psychotherapist, UKCP Trainee
Verified Verified
Guildford GU1
It is so difficult to pick up a phone and call a stranger. No one wants to feel that they need help... but sometimes we all do. I offer a space where you can speak about whatever is on your mind without judgment and without prejudice.
It is so difficult to pick up a phone and call a stranger. No one wants to feel that they need help... but sometimes we all do. I offer a space where you can speak about whatever is on your mind without judgment and without prejudice.
01276 748103 View 01276 748103
Photo of Peter Adrian Buhlmann, MA, MBACP, Psychotherapist
Peter Adrian Buhlmann
Psychotherapist, MA, MBACP
Verified Verified
Guildford GU1
Seeking therapy may feel like a step into the unknown. I believe it is a respite; a place to re-make a connection with yourself. It can be a safe space to bring difficult emotions and to find some understanding and perhaps discover a way to move forward. It is a different experience for everyone. Your unique life will shape how it works.
Seeking therapy may feel like a step into the unknown. I believe it is a respite; a place to re-make a connection with yourself. It can be a safe space to bring difficult emotions and to find some understanding and perhaps discover a way to move forward. It is a different experience for everyone. Your unique life will shape how it works.
01372 230908 View 01372 230908
Photo of Claire Millar, MSc, MUKCP, Psychotherapist
Claire Millar
Psychotherapist, MSc, MUKCP
Verified Verified
Guildford GU5
We all experience challenging times in our lives, unable to find a way forward, often feeling alone and confused. Seeking therapy can feel like a big step, not easy, often after having struggled for some time. As an experienced UKCP registered and highly qualified clinical psychotherapist and psychotherapeutic counsellor, I will work alongside you, at your own pace, to help you identify and work out your problems, drawing on all my experience to offer you an approach which suits you as an individual. My private practice is in Guildford where I see individuals and couples, offering both short term and long term therapy as required.
We all experience challenging times in our lives, unable to find a way forward, often feeling alone and confused. Seeking therapy can feel like a big step, not easy, often after having struggled for some time. As an experienced UKCP registered and highly qualified clinical psychotherapist and psychotherapeutic counsellor, I will work alongside you, at your own pace, to help you identify and work out your problems, drawing on all my experience to offer you an approach which suits you as an individual. My private practice is in Guildford where I see individuals and couples, offering both short term and long term therapy as required.
01483 917669 View 01483 917669
Photo of Charlotte Ord, PsychD, HCPC - Couns. Psych., Psychologist
Charlotte Ord
Psychologist, PsychD, HCPC - Couns. Psych.
Verified Verified
Guildford GU1
Having spent over a decade working in the health and fitness industry prior to training as a psychologist, I have a particular interest in issues relating to the body, including weight, eating disorders, and body dissatisfaction. I have extensive experience working with people in larger bodies and am an advocate of health at every size and body diversity. I also have a strong interest in LGBTQ+ issues and am experienced in working with clients who struggle with a range of other difficulties including anxiety, depression, loneliness, bereavement and life transitions. I am able to support adults and young people aged sixteen +.
Having spent over a decade working in the health and fitness industry prior to training as a psychologist, I have a particular interest in issues relating to the body, including weight, eating disorders, and body dissatisfaction. I have extensive experience working with people in larger bodies and am an advocate of health at every size and body diversity. I also have a strong interest in LGBTQ+ issues and am experienced in working with clients who struggle with a range of other difficulties including anxiety, depression, loneliness, bereavement and life transitions. I am able to support adults and young people aged sixteen +.
01483 930169 View 01483 930169
Photo of Dr Adele Wybourn, PhD, HCPC - Couns. Psych., Psychologist
Dr Adele Wybourn
Psychologist, PhD, HCPC - Couns. Psych.
Verified Verified
Guildford GU1
I am a Counselling Psychologist working with people across all stages of development. I have a special interest in children and young people’s mental health, offering a range of bespoke child and adolescent treatments as well as ADHD and ASD assessments. I also offer adult ADHD assessment and individual psychological therapy tailored to individual needs.
I am a Counselling Psychologist working with people across all stages of development. I have a special interest in children and young people’s mental health, offering a range of bespoke child and adolescent treatments as well as ADHD and ASD assessments. I also offer adult ADHD assessment and individual psychological therapy tailored to individual needs.
01483 967183 View 01483 967183
Photo of Dr Harrie Bunker-Smith, PsychD, HCPC - Clin. Psych., Psychologist
Dr Harrie Bunker-Smith
Psychologist, PsychD, HCPC - Clin. Psych.
Verified Verified
2 Endorsed
Guildford GU1  (Online Only)
I’m a Clinical Psychologist offering a warm and supportive space for those times when it feels like something needs to change and we could really use a hand. Perhaps on paper it looks like we have it all figured out but underneath we don’t feel happy. Or, we have goals we want to achieve but self-doubt, worry or other barriers leave us feeling paralysed. Sometimes the distress call is from our bodies – we are burnt out, stressed or struggling with a health condition. And sometimes events from the past feel like they are consuming our present, or we find ourselves repeating patterns we don't feel work but seem hard to escape.
I’m a Clinical Psychologist offering a warm and supportive space for those times when it feels like something needs to change and we could really use a hand. Perhaps on paper it looks like we have it all figured out but underneath we don’t feel happy. Or, we have goals we want to achieve but self-doubt, worry or other barriers leave us feeling paralysed. Sometimes the distress call is from our bodies – we are burnt out, stressed or struggling with a health condition. And sometimes events from the past feel like they are consuming our present, or we find ourselves repeating patterns we don't feel work but seem hard to escape.
01883 770542 View 01883 770542
Photo of Rebecca Hitch, MA, HCPC-Art Therap., Psychotherapist
Rebecca Hitch
Psychotherapist, MA, HCPC-Art Therap.
Verified Verified
1 Endorsed
Guildford GU1
Hi. You're probably here because you are finding life tough. Life can be so hard, and it can feel even harder finding help. After years of working in Education and the NHS, I know how tricky it can be to access support. I aim to fill that gap. I work particularly with neurodivergence (ADHD, autism etc): with young people struggling + using tricky coping strategies; with parents who feel lost + overwhelmed; and with adults who are for the first time learning who they are + need help to figure that all out. I also specialise in eating disorders, self harm, body image, anxiety, OCD, trauma. Maybe I can help?
Hi. You're probably here because you are finding life tough. Life can be so hard, and it can feel even harder finding help. After years of working in Education and the NHS, I know how tricky it can be to access support. I aim to fill that gap. I work particularly with neurodivergence (ADHD, autism etc): with young people struggling + using tricky coping strategies; with parents who feel lost + overwhelmed; and with adults who are for the first time learning who they are + need help to figure that all out. I also specialise in eating disorders, self harm, body image, anxiety, OCD, trauma. Maybe I can help?
01483 968083 View 01483 968083
Photo of Philippa Waller, MSc, MUKCP, Psychotherapist
Philippa Waller
Psychotherapist, MSc, MUKCP
Verified Verified
Shere GU5
As an integrative psychotherapist I draw on many theories to find the approach that will work best for you. With a background in the arts I bring a fresh and creative approach to sessions. Together we will help you work through & accept difficult or overwhelming feelings, and move with a positive approach towards a brighter, better future. So you can become the person you know you can be and want to be, and live the life you want to live.
As an integrative psychotherapist I draw on many theories to find the approach that will work best for you. With a background in the arts I bring a fresh and creative approach to sessions. Together we will help you work through & accept difficult or overwhelming feelings, and move with a positive approach towards a brighter, better future. So you can become the person you know you can be and want to be, and live the life you want to live.
01256 577937 View 01256 577937
Photo of Francesca Chloe Francis, MBACP, Counsellor
Francesca Chloe Francis
Counsellor, MBACP
Verified Verified
Blackheath GU4  (Online Only)
My name is Francesca Francis I am an integrative counsellor providing both short- and long-term therapy to adults, adolescents and children via telephone or online via Skype or Zoom. We all experience times of difficulty in our lives, when events or relationships feel overwhelming, Talking to a trained professional helps us make sense of difficult times which can impact our daily life. I offer a confidential place to explore issues together, I have a warm non judgemental approach within sessions, prioritising individuality by tailoring therapeutic approaches to suit the needs of each client.
My name is Francesca Francis I am an integrative counsellor providing both short- and long-term therapy to adults, adolescents and children via telephone or online via Skype or Zoom. We all experience times of difficulty in our lives, when events or relationships feel overwhelming, Talking to a trained professional helps us make sense of difficult times which can impact our daily life. I offer a confidential place to explore issues together, I have a warm non judgemental approach within sessions, prioritising individuality by tailoring therapeutic approaches to suit the needs of each client.
020 7046 1331 View 020 7046 1331
Photo of Pia Granjon
Pia Granjon
Verified Verified
Guildford GU1
You may be living in the aftermath of psychological trauma/complex trauma, or maybe you are unsure about it. You have difficulties with sleeping, eating, connection to yourself and others, addiction, dissociations, maybe Dissociative Identity Disorder. . . you can be heard and understood by a professional who knows how to deal with those symptoms, who can listen to you with no judgement, can offer explanation and help you begin to process what is happening in a safe environment, so you can regain control over your life.
You may be living in the aftermath of psychological trauma/complex trauma, or maybe you are unsure about it. You have difficulties with sleeping, eating, connection to yourself and others, addiction, dissociations, maybe Dissociative Identity Disorder. . . you can be heard and understood by a professional who knows how to deal with those symptoms, who can listen to you with no judgement, can offer explanation and help you begin to process what is happening in a safe environment, so you can regain control over your life.
01483 924566 View 01483 924566
Photo of Dr Jaime Diaz-Ocejo, PhD, CPsychol, Psychologist
Dr Jaime Diaz-Ocejo
Psychologist, PhD, CPsychol
Verified Verified
Guildford GU1
If you want to take your performance to the next level, or you feel you are going through a set back, or simply are strugglig to deliver your best, let's connect! I’d love to discuss how I can support you on your journey. Unlike other performance psychologists or leadership psychologists, this has not been a change of heart from my original career. This is my passion. A life's work, dedicated to the pursuit of making others as successful as they can be, time and time again.
If you want to take your performance to the next level, or you feel you are going through a set back, or simply are strugglig to deliver your best, let's connect! I’d love to discuss how I can support you on your journey. Unlike other performance psychologists or leadership psychologists, this has not been a change of heart from my original career. This is my passion. A life's work, dedicated to the pursuit of making others as successful as they can be, time and time again.
0121 816 0676 View 0121 816 0676
Photo of Wendy Cook, MBACP, Counsellor
Wendy Cook
Counsellor, MBACP
Verified Verified
Guildford GU4
I am a qualified, experienced counsellor and Registered Member of the BACP, specialising in pregnancy loss, baby loss and all other bereavements. I previously worked with Sands (Stillbirth & Neonatal Death Charity) for over 13 years and remain a Bereavement Volunteer with Cruse Bereavement Support. My aim is to support anyone affected by bereavement, including family members, friends, colleagues or healthcare professionals seeking to support someone else.
I am a qualified, experienced counsellor and Registered Member of the BACP, specialising in pregnancy loss, baby loss and all other bereavements. I previously worked with Sands (Stillbirth & Neonatal Death Charity) for over 13 years and remain a Bereavement Volunteer with Cruse Bereavement Support. My aim is to support anyone affected by bereavement, including family members, friends, colleagues or healthcare professionals seeking to support someone else.
01483 694153 View 01483 694153
Photo of Jessie Gough - Neurodiverse Online, PsychD, HCPC - Clin. Psych., Psychologist
Neurodiverse Online
Psychologist, PsychD, HCPC - Clin. Psych.
Verified Verified
Guildford GU5
At Neurodiverse Online, I, Dr Jessie Gough, and my colleagues are a small team of specialist Clinical Psychologists who provide assessment and therapy for ADHD, Autism / ASD, Tics / Tourette's, Dyslexia and related mental health difficulties such as anxiety and low mood. We have a multidisciplinary team including Speech and Language Therapists and a Specialist Teacher so that our reports and advice can be used to support applications for reasonable adjustments and EHCPs at school, university and in the workplace.
At Neurodiverse Online, I, Dr Jessie Gough, and my colleagues are a small team of specialist Clinical Psychologists who provide assessment and therapy for ADHD, Autism / ASD, Tics / Tourette's, Dyslexia and related mental health difficulties such as anxiety and low mood. We have a multidisciplinary team including Speech and Language Therapists and a Specialist Teacher so that our reports and advice can be used to support applications for reasonable adjustments and EHCPs at school, university and in the workplace.
020 4538 5169 View 020 4538 5169
Photo of Ailis Clarke, MSc, MBACP, Psychotherapist
Ailis Clarke
Psychotherapist, MSc, MBACP
Verified Verified
Guildford GU1
It is difficult to stay on course throughout our lives. As a behavioural psychologist and psychotherapist, I understand why some people come to therapy when they feel they have lost the sense of who they are by bending into who they think their partner, boss or parents need. Others may come feeling unable to handle a sudden traumatic event or circumstances that have slowly built for years. Whatever difficulties have brought you to this point, I will create a warm, understanding and calm place for you to share them and begin to leave some of them behind. I focus on four areas anxiety, mediation, infidelity and life transitions.
It is difficult to stay on course throughout our lives. As a behavioural psychologist and psychotherapist, I understand why some people come to therapy when they feel they have lost the sense of who they are by bending into who they think their partner, boss or parents need. Others may come feeling unable to handle a sudden traumatic event or circumstances that have slowly built for years. Whatever difficulties have brought you to this point, I will create a warm, understanding and calm place for you to share them and begin to leave some of them behind. I focus on four areas anxiety, mediation, infidelity and life transitions.
01483 967264 View 01483 967264
Photo of Melody Barnett, DCounsPsych, MBACP, Counsellor
Melody Barnett
Counsellor, DCounsPsych, MBACP
Verified Verified
Guildford GU5
My approach is primarily person-centred and humanistic: I offer a non-judgmental reflective approach with acceptance and understanding, allowing you the space to explore your thoughts and feelings. I use an integrative approach and draw on a range of theoretical modalities such as cognitive behavioural therapy (CBT) and Creative Therapy. I work with individuals of any age over 16 years and charge £60 per 50 minute session. There are no upper or lower limits to the number of sessions. I find weekly sessions more beneficial providing time for reflection before we next meet while also providing continuity.
My approach is primarily person-centred and humanistic: I offer a non-judgmental reflective approach with acceptance and understanding, allowing you the space to explore your thoughts and feelings. I use an integrative approach and draw on a range of theoretical modalities such as cognitive behavioural therapy (CBT) and Creative Therapy. I work with individuals of any age over 16 years and charge £60 per 50 minute session. There are no upper or lower limits to the number of sessions. I find weekly sessions more beneficial providing time for reflection before we next meet while also providing continuity.
01483 910812 View 01483 910812
Photo of Andrea Dhillon, MA, MBACP, Counsellor
Andrea Dhillon
Counsellor, MA, MBACP
Verified Verified
Guildford GU2
Welcome, I’m Andrea, a counsellor based in Guildford and Camberley. I have worked for over 17 years supporting people with mental wellbeing. I've helped those who have found their mental health has suffered due to a variety of reasons. I find the counselling relationship is like no other. It offers a safe and non-judgmental space to explore thoughts and feelings without fear of criticism or misunderstanding whilst valuing your individual experiences. I believe a therapeutic relationship that’s based on trust, respect, and openness will facilitate change.
Welcome, I’m Andrea, a counsellor based in Guildford and Camberley. I have worked for over 17 years supporting people with mental wellbeing. I've helped those who have found their mental health has suffered due to a variety of reasons. I find the counselling relationship is like no other. It offers a safe and non-judgmental space to explore thoughts and feelings without fear of criticism or misunderstanding whilst valuing your individual experiences. I believe a therapeutic relationship that’s based on trust, respect, and openness will facilitate change.
01276 748075 View 01276 748075

See more therapy options for Wonersh

How does your Counsellor compare?

Number of Counsellors in Wonersh

< 10

Counsellors in Wonersh who prioritize treating:

100% Relationship Issues
100% Depression
100% Anxiety
100% Domestic Abuse
100% Bereavement
100% Obsessive-Compulsive (OCD)
100% Trauma and PTSD

Average years in practice

26 Years

Gender breakdown

100% Female

How Counsellors in Wonersh see their clients

100% In Person and Online
FAQs - About Therapy and Counselling

How can I find a therapist in Wonersh?

Search for nearby therapists or counsellors by inputting your city, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the British Association for Counselling and Psychotherapy (BACP) and the UK Council for Psychotherapy (UKCP). Most Psychologists in the directory are accredited members of the British Psychological Society (BPS) and/or are registered in the Health and Care Professions Council (HPCP).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for psychotherapists and counsellors in the UK, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in the UK. Psychologists have earned a degree in psychology and many are members of the British Psychological Society (BPS) and have completed a postgraduate qualification in a specialism. Counsellors and Psychotherapists are not required to have a psychology degree, but to belong to a professional organisation such as the BACP or UKCP, they are required to have completed a training course as well as clinical and supervision hours.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, a therapy session in the UK could be between £30 - £60 when seeing a counsellor and £60 - £150 and up when seeing a clinical psychologist. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The NHS Talking therapies programme offers free of charge counselling for common mental health problems like anxiety and depression. The service is available to anyone registered with a GP, though you do not necessarily need to be referred by your GP and can refer yourself directly to a Talking therapies service. The service will provide different solutions, including group and individual therapy, for a limited number of sessions which are generally up to six.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the BACP, the UKCP, or BPS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there has been participation in a criminal act or act of terror, or if there is potential or known harm to the client or others, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.