Counselling in Hinton

Photo of Vince Gibbons, MBACP, Psychotherapist
Vince Gibbons
Psychotherapist, MBACP
Verified Verified
Hinton BH23
I offer a free 30 minute phone or video consultation, which may just help you without any more sessions. Many of us have experienced times when our lives can feel complex, isolated, stuck, or even completely overwhelmed. We may find ourselves looking for additional non-judgemental, experienced & professional support outside our friends & family in a caring, comfortable, & calm environment. It can be very helpful to have difficulties explored in confidence, to be listened to compassionately & being properly heard and understood in order to make sense of things, so that our choices can become clearer and our lives more fulfilling.
I offer a free 30 minute phone or video consultation, which may just help you without any more sessions. Many of us have experienced times when our lives can feel complex, isolated, stuck, or even completely overwhelmed. We may find ourselves looking for additional non-judgemental, experienced & professional support outside our friends & family in a caring, comfortable, & calm environment. It can be very helpful to have difficulties explored in confidence, to be listened to compassionately & being properly heard and understood in order to make sense of things, so that our choices can become clearer and our lives more fulfilling.
01483 968676 View 01483 968676

More Therapists Nearby

Photo of Kathryn Dugdale, MBACP, Counsellor
Kathryn Dugdale
Counsellor, MBACP
Verified Verified
Chippenham SN14
I provide counselling from my private practice at my home in Melksham, Wiltshire. This is a private room providing a safe and confidential space for our work together. I can offer various daytime and evening appointments throughout the week. My training helps me to provide you with a reliable, regular, non-judgmental space where you can begin to talk about whatever is on your mind. I work in what is called an integrative way, using a wide range of therapeutic models, but primarily focusing on humanistic counselling.
I provide counselling from my private practice at my home in Melksham, Wiltshire. This is a private room providing a safe and confidential space for our work together. I can offer various daytime and evening appointments throughout the week. My training helps me to provide you with a reliable, regular, non-judgmental space where you can begin to talk about whatever is on your mind. I work in what is called an integrative way, using a wide range of therapeutic models, but primarily focusing on humanistic counselling.
07403 940315 View 07403 940315
Photo of Helen Fenton - Helen Fenton: Face-to-Face & Online Counselling, MSc, MBACP, Counsellor
Helen Fenton: Face-to-Face & Online Counselling
Counsellor, MSc, MBACP
Verified Verified
1 Endorsed
Tetbury GL8
You may be finding it difficult to cope, and feel alone? You may be struggling after a trauma or bereavement, separation, or with ill-health? Or maybe feel that your life is stuck, or lacking purpose? At times like these, counselling offers a space for you to explore your thoughts and feelings, with someone who will strive to understand without judgement, & help you make sense of your feelings, find clarity, or make decisions. I offer all my clients Empathy, Congruence, and Unconditional Positive Regard. I also offer play, sand-tray, art and creative therapies to my younger clients. Home visits are available.
You may be finding it difficult to cope, and feel alone? You may be struggling after a trauma or bereavement, separation, or with ill-health? Or maybe feel that your life is stuck, or lacking purpose? At times like these, counselling offers a space for you to explore your thoughts and feelings, with someone who will strive to understand without judgement, & help you make sense of your feelings, find clarity, or make decisions. I offer all my clients Empathy, Congruence, and Unconditional Positive Regard. I also offer play, sand-tray, art and creative therapies to my younger clients. Home visits are available.
01666 336813 View 01666 336813
Photo of Fi Hanaway, MA, HCPC-Art Therap., Counsellor
Fi Hanaway
Counsellor, MA, HCPC-Art Therap.
Verified Verified
Stroud GL6
As an art therapist, my goal is to provide a safe, supportive and non-judgmental space for you to express and explore your emotions through creative processes. With a background in art and psychology, I understand how powerful artistic expression can be in promoting healing and personal growth. I am committed to listening with empathy, respecting your experiences, and tailoring my approach to meet your individual needs. Together, we will work towards uncovering insights, building resilience, and improving well-being. Your trust is essential, and I am dedicated to earning it through compassionate care and professional integrity.
As an art therapist, my goal is to provide a safe, supportive and non-judgmental space for you to express and explore your emotions through creative processes. With a background in art and psychology, I understand how powerful artistic expression can be in promoting healing and personal growth. I am committed to listening with empathy, respecting your experiences, and tailoring my approach to meet your individual needs. Together, we will work towards uncovering insights, building resilience, and improving well-being. Your trust is essential, and I am dedicated to earning it through compassionate care and professional integrity.
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Photo of Clive Mason, Counsellor
Clive Mason
Counsellor
Verified Verified
Bristol BS37
Counselling can help you to find a way forward with personal issues such as depression, anxiety and low self-esteem. It can also help to overcome problems that are causing you emotional turmoil such as relationship issues and loss. In truth you can talk about anything that is on your mind. Some of the issues that people can find themselves trying to manage and which I can help with: Anxiety, Depression, Abuse, Childhood pain, Gender issues, Loss, Bereavement, Heart break, Loneliness, Low self-esteem, Relationship struggles, Life transitions.
Counselling can help you to find a way forward with personal issues such as depression, anxiety and low self-esteem. It can also help to overcome problems that are causing you emotional turmoil such as relationship issues and loss. In truth you can talk about anything that is on your mind. Some of the issues that people can find themselves trying to manage and which I can help with: Anxiety, Depression, Abuse, Childhood pain, Gender issues, Loss, Bereavement, Heart break, Loneliness, Low self-esteem, Relationship struggles, Life transitions.
0117 463 0320 View 0117 463 0320
Photo of Alison Peters, MBACP, Counsellor
Alison Peters
Counsellor, MBACP
Verified Verified
Bristol BS35
I am a qualified Counselling Supervisor, Counsellor and Psychotherapist with 22 years experience of working with individuals and young people. I offer my clients safe, confidential and non-judgemental space explore the issues which have brought them to counselling. I work with the challenges in life and am passionate in supporting others to reach their potential, building trust in the counselling relationship encourages risks to be taken to explore issues that are affecting quality of life, counselling enables exploration of behaviours and builds self awareness to enable a better quality of life.
I am a qualified Counselling Supervisor, Counsellor and Psychotherapist with 22 years experience of working with individuals and young people. I offer my clients safe, confidential and non-judgemental space explore the issues which have brought them to counselling. I work with the challenges in life and am passionate in supporting others to reach their potential, building trust in the counselling relationship encourages risks to be taken to explore issues that are affecting quality of life, counselling enables exploration of behaviours and builds self awareness to enable a better quality of life.
0117 456 2850 View 0117 456 2850
Photo of Jessica Hunter, PsychD, HCPC - Clin. Psych., Psychologist
Jessica Hunter
Psychologist, PsychD, HCPC - Clin. Psych.
Verified Verified
Bristol BS36
I am a clinical psychologist with substantial experience of working with individuals with personality difficulties (with or without a formal diagnosis of personality disorder), PTSD, and complex trauma. Other areas of clinical expertise include anxiety, burnout, low self-esteem, dissociation and low mood. In therapy I aim to bring compassion to the ways people have learned to cope with adversity and emotional pain. I welcome anyone who is looking to understand themselves and their coping styles better, and/or is seeking ways to break cycles and gain new skills to help them move forwards in their lives.
I am a clinical psychologist with substantial experience of working with individuals with personality difficulties (with or without a formal diagnosis of personality disorder), PTSD, and complex trauma. Other areas of clinical expertise include anxiety, burnout, low self-esteem, dissociation and low mood. In therapy I aim to bring compassion to the ways people have learned to cope with adversity and emotional pain. I welcome anyone who is looking to understand themselves and their coping styles better, and/or is seeking ways to break cycles and gain new skills to help them move forwards in their lives.
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Photo of Adam Short, MBACP, Counsellor
Adam Short
Counsellor, MBACP
Verified Verified
Tetbury GL8
I work with clients who need a steady, careful relationship where they can be themselves, perhaps for the first time, trying new ideas and thoughts without fear of judgement or rejection.
I work with clients who need a steady, careful relationship where they can be themselves, perhaps for the first time, trying new ideas and thoughts without fear of judgement or rejection.
01453 703733 View 01453 703733
Photo of Chris Northey-Vyse, MBABCP, Psychotherapist
Chris Northey-Vyse
Psychotherapist, MBABCP
Verified Verified
4 Endorsed
Chippenham SN14
Hi I'm Chris, an accredited CBT therapist, Dramatherapist and EMDR therapist. I work with children, young people and adults that are struggling with a range of mental health difficulties. I have been a therapist for over a decade and I have worked with all age ranges. My education, training and experience in multiple different settings means I am able to relate to what you might need, allowing us to create an effective treatment plan together. I have a collaborative approach as I know that you are the expert of your experiences. We work together to find the tools and techniques that will best help you.
Hi I'm Chris, an accredited CBT therapist, Dramatherapist and EMDR therapist. I work with children, young people and adults that are struggling with a range of mental health difficulties. I have been a therapist for over a decade and I have worked with all age ranges. My education, training and experience in multiple different settings means I am able to relate to what you might need, allowing us to create an effective treatment plan together. I have a collaborative approach as I know that you are the expert of your experiences. We work together to find the tools and techniques that will best help you.
01225 435158 View 01225 435158
Photo of Shelley Ratcliffe, PNCPS Acc., Counsellor
Shelley Ratcliffe
Counsellor, PNCPS Acc.
Verified Verified
Wotton-under-Edge GL12  (Online Only)
I offer online confidential person centred counselling. I use many different tools such as Interactively meaning that I can use many techniques and approaches, depending on each clients individual needs. I also work with couples who are having a difficult time. I have experience of working both short and long term opened counselling. Together we can explore what brings you to therapy and decide on the most appropriate way forward. I am hear to lister, support and what ever the issue counselling can help you through a difficult time.
I offer online confidential person centred counselling. I use many different tools such as Interactively meaning that I can use many techniques and approaches, depending on each clients individual needs. I also work with couples who are having a difficult time. I have experience of working both short and long term opened counselling. Together we can explore what brings you to therapy and decide on the most appropriate way forward. I am hear to lister, support and what ever the issue counselling can help you through a difficult time.
01454 801248 View 01454 801248
Photo of Sarah Hislam, MNCPS Acc., Counsellor
Sarah Hislam
Counsellor, MNCPS Acc.
Verified Verified
Newport GL13
I offer short and long term counselling to adults - providing a non-judgemental and empathetic space to be truly heard.  I trained integratively but primarily work from a person-centred space. This means that I believe you are the expert in knowing what you need. However, I understand from personal experience that this internal voice can sometimes feel lost or silenced and having another person there to validate, listen and support your process can make a real difference.
I offer short and long term counselling to adults - providing a non-judgemental and empathetic space to be truly heard.  I trained integratively but primarily work from a person-centred space. This means that I believe you are the expert in knowing what you need. However, I understand from personal experience that this internal voice can sometimes feel lost or silenced and having another person there to validate, listen and support your process can make a real difference.
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Photo of Ellen Waterer - Cbt Therapist - Ellen Waterer - CBT Therapist, MBABCP, Psychotherapist
Ellen Waterer - CBT Therapist
Psychotherapist, MBABCP
Verified Verified
2 Endorsed
Cam GL11
Are you or a young person close to you struggling with anxiety, low mood or have other mental health struggles? I promise to be there for you every step of your journey. My mission is help young minds flourish through CBT. CBT is a therapy that explores how your thoughts, feelings, physical sensations and actions are linked, and that negative/anxious thoughts and feelings can trap you in a negative/anxious cycle. I am an expert in cognitive behavioural models, however, you are an expert of yourself and your experiences. I therefore promise to work collaboratively with you to reach your goals of better mental health and wellbeing.
Are you or a young person close to you struggling with anxiety, low mood or have other mental health struggles? I promise to be there for you every step of your journey. My mission is help young minds flourish through CBT. CBT is a therapy that explores how your thoughts, feelings, physical sensations and actions are linked, and that negative/anxious thoughts and feelings can trap you in a negative/anxious cycle. I am an expert in cognitive behavioural models, however, you are an expert of yourself and your experiences. I therefore promise to work collaboratively with you to reach your goals of better mental health and wellbeing.
01453 707138 View 01453 707138
Photo of Hayley Carmichael, MA, MNCPS Acc., Psychotherapist
Hayley Carmichael
Psychotherapist, MA, MNCPS Acc.
Verified Verified
1 Endorsed
Stroud GL6  (Online Only)
You may need a space that feels neutral and safe to talk about things that you have never talked about before; to talk to someone who is there to fully listen to you with no distractions or agenda. Many clients say they just want to be able to find their joy again and know themselves better. Sometimes life can feel a bit in limbo and a change of direction feels hard to navigate, talking about this can help break that limbo and bring about the changes you want to see for yourself. Or perhaps circumstances feel overwhelming and you need some room to consider what's going on and where you go next. No reason is too small for therapy.
You may need a space that feels neutral and safe to talk about things that you have never talked about before; to talk to someone who is there to fully listen to you with no distractions or agenda. Many clients say they just want to be able to find their joy again and know themselves better. Sometimes life can feel a bit in limbo and a change of direction feels hard to navigate, talking about this can help break that limbo and bring about the changes you want to see for yourself. Or perhaps circumstances feel overwhelming and you need some room to consider what's going on and where you go next. No reason is too small for therapy.
01453 703128 View 01453 703128
Photo of Gemma Marie Owen - Gemma Owen Counselling (MBACP) Accred, MBACP Accred, Counsellor
Gemma Owen Counselling (MBACP) Accred
Counsellor, MBACP Accred
Verified Verified
Bristol BS32
I am a Humanistic, trauma informed counsellor and member of the British Association for Counselling and Psychotherapy. I understand there are times when life can feel overwhelming and daily life can become more of a struggle. This can often feel isolating and confusing, but it is important to know that you don’t have to go through it alone. My aim is to provide a warm, welcoming and supportive environment in which you feel able to explore your feelings and emotions without fear of judgement. I am able to help with many of life's challenges and have specialist experience of working with survivors of sexual abuse and sexual violence.
I am a Humanistic, trauma informed counsellor and member of the British Association for Counselling and Psychotherapy. I understand there are times when life can feel overwhelming and daily life can become more of a struggle. This can often feel isolating and confusing, but it is important to know that you don’t have to go through it alone. My aim is to provide a warm, welcoming and supportive environment in which you feel able to explore your feelings and emotions without fear of judgement. I am able to help with many of life's challenges and have specialist experience of working with survivors of sexual abuse and sexual violence.
0117 325 3561 View 0117 325 3561
Photo of Emma Morrison, MBABCP, Psychotherapist
Emma Morrison
Psychotherapist, MBABCP
Verified Verified
1 Endorsed
Newport GL13  (Online Only)
Waitlist for new clients
I am an experienced and passionate therapist. I have a belief that anyone is capable of change given the right support and guidance. I am trained in multiple modalities and have dual accreditation. I am both a fully accredited member of the BABCP and BACP. I am also EMDR trained and have a lot of experience working with PTSD and Complex PTSD. I have experience of 3rd sector and working within an NHS primary care setting working with clients presenting with moderate to enduring mental health presentations' . I also have additional training and experience in clinical supervision, working with psychosis and eating disorders.
I am an experienced and passionate therapist. I have a belief that anyone is capable of change given the right support and guidance. I am trained in multiple modalities and have dual accreditation. I am both a fully accredited member of the BABCP and BACP. I am also EMDR trained and have a lot of experience working with PTSD and Complex PTSD. I have experience of 3rd sector and working within an NHS primary care setting working with clients presenting with moderate to enduring mental health presentations' . I also have additional training and experience in clinical supervision, working with psychosis and eating disorders.
01639 505096 View 01639 505096
Photo of Tina Rebecca Palmer, MBACP Accred, Counsellor
Tina Rebecca Palmer
Counsellor, MBACP Accred
Verified Verified
Dursley GL11
Entering the world of counselling didn’t happen by chance for me. Like many in the mental health field, my passion for helping others stemmed from my own experiences and challenges. Along the way, I discovered the deep fulfilment that comes from helping families, especially parents, navigate the complexities of raising children. My journey has given me a unique perspective, and I’m here to offer the support you need as you balance parenting with your own well-being.
Entering the world of counselling didn’t happen by chance for me. Like many in the mental health field, my passion for helping others stemmed from my own experiences and challenges. Along the way, I discovered the deep fulfilment that comes from helping families, especially parents, navigate the complexities of raising children. My journey has given me a unique perspective, and I’m here to offer the support you need as you balance parenting with your own well-being.
01453 707409 View 01453 707409
Photo of Claire Crocker, MA, MUKCP, Psychotherapist
Claire Crocker
Psychotherapist, MA, MUKCP
Verified Verified
Chippenham SN14
Life can be really tough at times. We can all go through periods when we feel we are constantly struggling to cope, and there are many different reasons why you might want to come to see a psychotherapist. You might be facing issues in the present, like relationship difficulties, bereavement or a health scare, or feeling overwhelmed by global events and challenges. Maybe you’re dealing with anxiety or depression, or feeling troubled by past events and experiences like abuse, violence or problematic relationships. Maybe you’re working though issues connected with gender, sexuality or identity generally.
Life can be really tough at times. We can all go through periods when we feel we are constantly struggling to cope, and there are many different reasons why you might want to come to see a psychotherapist. You might be facing issues in the present, like relationship difficulties, bereavement or a health scare, or feeling overwhelmed by global events and challenges. Maybe you’re dealing with anxiety or depression, or feeling troubled by past events and experiences like abuse, violence or problematic relationships. Maybe you’re working though issues connected with gender, sexuality or identity generally.
01225 434954 View 01225 434954
Photo of Donna Linden, MNCPS Acc., Counsellor
Donna Linden
Counsellor, MNCPS Acc.
Verified Verified
Chippenham SN14
Welcome. I am guessing this may have been a difficult step for you but I hope it is the first on working through whatever is on your mind at this time. I am an Integrative Counsellor with strong foundations in Person Centred therapy - I believe you know YOU better than anyone. I would be privileged to support you whilst you explore the things on your mind. The strength of our therapeutic relationship is paramount so we can have an initial 30 minute session to make sure you feel comfortable that I am the right counsellor for you. We would also look at any goals you would like to achieve.
Welcome. I am guessing this may have been a difficult step for you but I hope it is the first on working through whatever is on your mind at this time. I am an Integrative Counsellor with strong foundations in Person Centred therapy - I believe you know YOU better than anyone. I would be privileged to support you whilst you explore the things on your mind. The strength of our therapeutic relationship is paramount so we can have an initial 30 minute session to make sure you feel comfortable that I am the right counsellor for you. We would also look at any goals you would like to achieve.
01249 911042 View 01249 911042
Photo of Ricky Brown, MSc, MBACP Accred, Psychotherapist
Ricky Brown
Psychotherapist, MSc, MBACP Accred
Verified Verified
Chippenham SN14
I trained as a psychotherapist later in life following a previous career working with vulnerable individuals. Coupled with my now extensive psychotherapeutic training, I am a knowledgeable, conscientious and empathetic individual whom is well respected within the field.
I trained as a psychotherapist later in life following a previous career working with vulnerable individuals. Coupled with my now extensive psychotherapeutic training, I am a knowledgeable, conscientious and empathetic individual whom is well respected within the field.
01748 901333 View 01748 901333
Photo of Sandra Anne Breach, MBACP, Counsellor
Sandra Anne Breach
Counsellor, MBACP
Verified Verified
Emersons Green BS16
You maybe seeking support/help when things have become tough, difficult, or overwhelming that could be having an impact on health, mental health, on work, family, partner or affecting other relationships. Maybe past events are having an impact on you today in your life that you feel you need to talk about with a trusted professional, in a confidential way, where you will not be judge or criticised. This could be because you want to address issues around self esteem, sexual abuse, stress related work, health problems, trauma or bereavement. It could be that you need the space to off load, be listened to to find a new perspective
You maybe seeking support/help when things have become tough, difficult, or overwhelming that could be having an impact on health, mental health, on work, family, partner or affecting other relationships. Maybe past events are having an impact on you today in your life that you feel you need to talk about with a trusted professional, in a confidential way, where you will not be judge or criticised. This could be because you want to address issues around self esteem, sexual abuse, stress related work, health problems, trauma or bereavement. It could be that you need the space to off load, be listened to to find a new perspective
0117 325 6495 View 0117 325 6495

How does your Counsellor compare?

Number of Counsellors in Hinton

< 10

Counsellors in Hinton who prioritize treating:

100% Relationship Issues
100% Depression
100% Anxiety
100% Addiction
100% Life Coaching
100% Bereavement
100% Obsessive-Compulsive (OCD)

Average years in practice

11 Years

Gender breakdown

100% Male

How Counsellors in Hinton see their clients

100% In Person and Online
FAQs - About Therapy and Counselling

How can I find a therapist in Hinton?

Search for nearby therapists or counsellors by inputting your city, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the British Association for Counselling and Psychotherapy (BACP) and the UK Council for Psychotherapy (UKCP). Most Psychologists in the directory are accredited members of the British Psychological Society (BPS) and/or are registered in the Health and Care Professions Council (HPCP).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for psychotherapists and counsellors in the UK, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in the UK. Psychologists have earned a degree in psychology and many are members of the British Psychological Society (BPS) and have completed a postgraduate qualification in a specialism. Counsellors and Psychotherapists are not required to have a psychology degree, but to belong to a professional organisation such as the BACP or UKCP, they are required to have completed a training course as well as clinical and supervision hours.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, a therapy session in the UK could be between £30 - £60 when seeing a counsellor and £60 - £150 and up when seeing a clinical psychologist. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The NHS Talking therapies programme offers free of charge counselling for common mental health problems like anxiety and depression. The service is available to anyone registered with a GP, though you do not necessarily need to be referred by your GP and can refer yourself directly to a Talking therapies service. The service will provide different solutions, including group and individual therapy, for a limited number of sessions which are generally up to six.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the BACP, the UKCP, or BPS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there has been participation in a criminal act or act of terror, or if there is potential or known harm to the client or others, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.