Counselling in South Guildford, WA

Photo of Catherine Matringe, MPsych, PsyBA - Clin. Psych, Psychologist
Catherine Matringe
Psychologist, MPsych, PsyBA - Clin. Psych
Verified Verified
South Guildford, WA 6055
Catherine is a Clinical Psychologist and Board-Approved Supervisor. She has a compassionate and non-judgmental approach and works in a collaborative way to build trust and safety. She believes that developing a strong therapeutic relationship is central to a positive and helpful therapy experience. Catherine has experience in working with adolescents and adults in the areas of depression, anxiety, anger management, self-esteem, confidence building, unprocessed trauma and abuse, grief and loss, relationship difficulties, and addictions (substances, alcohol, and gambling).
Catherine is a Clinical Psychologist and Board-Approved Supervisor. She has a compassionate and non-judgmental approach and works in a collaborative way to build trust and safety. She believes that developing a strong therapeutic relationship is central to a positive and helpful therapy experience. Catherine has experience in working with adolescents and adults in the areas of depression, anxiety, anger management, self-esteem, confidence building, unprocessed trauma and abuse, grief and loss, relationship difficulties, and addictions (substances, alcohol, and gambling).
(08) 6206 8533 View (08) 6206 8533
Photo of Fiona Mann, MPsych, PsyBA General, Psychologist
Fiona Mann
Psychologist, MPsych, PsyBA General
Verified Verified
South Guildford, WA 6055
As a warm and authentic clinical psychologist with a person-centred approach, I provide a safe space for clients to explore a range of issues. These include adjustment to life changes, stress management, depression, anxiety, parenting issues, body image and self-worth. Together, we will identify your unique strengths and utilise evidence-based strategies to facilitate increased insight and lasting change.
As a warm and authentic clinical psychologist with a person-centred approach, I provide a safe space for clients to explore a range of issues. These include adjustment to life changes, stress management, depression, anxiety, parenting issues, body image and self-worth. Together, we will identify your unique strengths and utilise evidence-based strategies to facilitate increased insight and lasting change.
(08) 6171 2965 View (08) 6171 2965

More Therapists Nearby

Photo of Jade Rivera, MA, ACA-L4, Counsellor
Jade Rivera
Counsellor, MA, ACA-L4
Verified Verified
1 Endorsed
Midland, WA 6056
I work from a client-centred and transpersonal lens within a trauma-informed framework. I assist people suffering from anxiety, depression, grief & loss, ADHD, relationship problems, drug & alcohol use, existential crises, life transitions, loneliness and a range of other issues that contribute to difficulties coping. I often help highly sensitive people, and clients interested in moving into deeper truth. The therapeutic process involves identifying needs, working through fears and concerns, exploring various aspects of the self, and helping people to find their centre so they may experience a more joyful and fulfilling existence.
I work from a client-centred and transpersonal lens within a trauma-informed framework. I assist people suffering from anxiety, depression, grief & loss, ADHD, relationship problems, drug & alcohol use, existential crises, life transitions, loneliness and a range of other issues that contribute to difficulties coping. I often help highly sensitive people, and clients interested in moving into deeper truth. The therapeutic process involves identifying needs, working through fears and concerns, exploring various aspects of the self, and helping people to find their centre so they may experience a more joyful and fulfilling existence.
(08) 6490 9810 View (08) 6490 9810
Photo of Lee-Anne Martins, MPsych, PsyBA - Clin. Psych, Psychologist
Lee-Anne Martins
Psychologist, MPsych, PsyBA - Clin. Psych
Verified Verified
Midland, WA 6056
Hi, I am a warm, informal and collaborative clinical psychologist. My approach looks at both present concerns and past experiences. These may or may not be connected but in either way, can leave us feeling stuck, low, anxious or helpless. Together we can look at what is bothering you, explore where it began and what you would like to change or do differently. If you aren't sure what's wrong, but feel that something just isn't quite right we can work on what may be underlying your feelings and beliefs about yourself and others. By making connections, change becomes possible.
Hi, I am a warm, informal and collaborative clinical psychologist. My approach looks at both present concerns and past experiences. These may or may not be connected but in either way, can leave us feeling stuck, low, anxious or helpless. Together we can look at what is bothering you, explore where it began and what you would like to change or do differently. If you aren't sure what's wrong, but feel that something just isn't quite right we can work on what may be underlying your feelings and beliefs about yourself and others. By making connections, change becomes possible.
(08) 9551 7823 View (08) 9551 7823
Photo of Kathy Miller, PsyBA General, Psychologist
Kathy Miller
Psychologist, PsyBA General
Verified Verified
Guildford, WA 6055
I am a warm and empathic psychologist committed to assisting people to work through life challenges in a way that is meaningful to them. Whether it's management of ongoing anxiety and depression, work-related stress, relationship difficulties, grief or simply just 'feeling stuck'. I will work with you to develop a plan that will attend to your unique needs and circumstances.
I am a warm and empathic psychologist committed to assisting people to work through life challenges in a way that is meaningful to them. Whether it's management of ongoing anxiety and depression, work-related stress, relationship difficulties, grief or simply just 'feeling stuck'. I will work with you to develop a plan that will attend to your unique needs and circumstances.
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Photo of Paula Linehan, PsyBA General, Psychologist
Paula Linehan
Psychologist, PsyBA General
Verified Verified
Midland, WA 6056
Hi, my name is Paula (she/her) and I have been working as a Psychologist for the past 14 years. I have worked in a range of settings both private and not for profit and have supported clients from a variety of backgrounds from adolescents through to older adults. My areas of interest are difficulties with emotional regulation, school refusal for adolescents and navigating identity (e.g., diverse genders, abilities, and sexualities). I especially welcome people belonging to the LGBTQI+ community, and people who are newly diagnosed or exploring diagnosis of ADHD.
Hi, my name is Paula (she/her) and I have been working as a Psychologist for the past 14 years. I have worked in a range of settings both private and not for profit and have supported clients from a variety of backgrounds from adolescents through to older adults. My areas of interest are difficulties with emotional regulation, school refusal for adolescents and navigating identity (e.g., diverse genders, abilities, and sexualities). I especially welcome people belonging to the LGBTQI+ community, and people who are newly diagnosed or exploring diagnosis of ADHD.
(08) 9329 3382 View (08) 9329 3382
Photo of Benji Iriks, PsyBA Prov, Psychologist
Benji Iriks
Psychologist, PsyBA Prov
Verified Verified
Midland, WA 6056
Hi I'm Ben (they/him) and I am a proudly neurodivergent therapist with a gentle and easygoing approach. I have lived neurodivergent and LGBTQIA+ experience, so I am very welcoming and open to a diverse range of clients and I have a deep understanding of the struggles involved. I am experienced in providing therapy for a wide scope of issues including ADHD, Autism, Anxiety, Depression, and Gender Dysphoria. I have 7 years of experience working across a range of ages in disability support, and have worked with a range of ages in my psychological practice.
Hi I'm Ben (they/him) and I am a proudly neurodivergent therapist with a gentle and easygoing approach. I have lived neurodivergent and LGBTQIA+ experience, so I am very welcoming and open to a diverse range of clients and I have a deep understanding of the struggles involved. I am experienced in providing therapy for a wide scope of issues including ADHD, Autism, Anxiety, Depression, and Gender Dysphoria. I have 7 years of experience working across a range of ages in disability support, and have worked with a range of ages in my psychological practice.
(08) 6109 9057 View (08) 6109 9057
Photo of Ash Wenban, MPsych, PsyBA General, Psychologist
Ash Wenban
Psychologist, MPsych, PsyBA General
Verified Verified
High Wycombe, WA 6057
Hey, I'm Ash, a LGBTIAQ+ and neurodiverse affirming Counselling Psychologist. I am fiercely dedicated to creating a safe and welcoming space for all of my clients. When I think of therapy, I think of us as the "co-pilots" on this journey, except you're driving and I am here with the GPS (and snacks). I am approachable with a knack in also finding the moments of joy and humour within the complexities of life. It is important to remember that we are more than just our challenges and difficulties.
Hey, I'm Ash, a LGBTIAQ+ and neurodiverse affirming Counselling Psychologist. I am fiercely dedicated to creating a safe and welcoming space for all of my clients. When I think of therapy, I think of us as the "co-pilots" on this journey, except you're driving and I am here with the GPS (and snacks). I am approachable with a knack in also finding the moments of joy and humour within the complexities of life. It is important to remember that we are more than just our challenges and difficulties.
(08) 6171 2737 View (08) 6171 2737
Photo of Asra Walford, MC, ACA-L2, Counsellor
Asra Walford
Counsellor, MC, ACA-L2
Verified Verified
Guildford, WA 6055
I am a sex-positive and kink allied counsellor, specializing in intimacy, trauma and and sexual abuse. I work with children, adolescents, adults and couples to help them overcome various trauma and mental health challenges such as depression, anxiety, lack of self worth and hopelessness as well as sexual related issues. I take alot of pride in my open minded and non judgmental outlook in my professional practice and passionate about creating a safe healing space for my clients regardless of their roots, background and their challenges.
I am a sex-positive and kink allied counsellor, specializing in intimacy, trauma and and sexual abuse. I work with children, adolescents, adults and couples to help them overcome various trauma and mental health challenges such as depression, anxiety, lack of self worth and hopelessness as well as sexual related issues. I take alot of pride in my open minded and non judgmental outlook in my professional practice and passionate about creating a safe healing space for my clients regardless of their roots, background and their challenges.
(08) 6361 3176 View (08) 6361 3176
Photo of Narelle Whitfield, AASW, Clinical Social Work/Therapist
Narelle Whitfield
Clinical Social Work/Therapist, AASW
Verified Verified
High Wycombe, WA 6057
I work in a client-focused way and to address the issues the client brings to the session. I have worked with a range of issues. I particularly like working with children, young people and women are experiencing relationship difficulties, whether that be with a partner, school relationships or parents.
I work in a client-focused way and to address the issues the client brings to the session. I have worked with a range of issues. I particularly like working with children, young people and women are experiencing relationship difficulties, whether that be with a partner, school relationships or parents.
(08) 7078 8254 View (08) 7078 8254
Photo of Natalie Pickles, PsyBA General, Psychologist
Natalie Pickles
Psychologist, PsyBA General
Verified Verified
Midland, WA 6056
I am a psychologist who offers a caring and non-judgemental space to explore your concerns. I aim to build a strong collaborative therapeutic relationship to support you to meet your individual needs. I use a range of evidence-based interventions such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Internal Family Systems (IFS).
I am a psychologist who offers a caring and non-judgemental space to explore your concerns. I aim to build a strong collaborative therapeutic relationship to support you to meet your individual needs. I use a range of evidence-based interventions such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Internal Family Systems (IFS).
(08) 6109 9043 View (08) 6109 9043
Photo of Jessica Vivien, MPsych, PsyBA General, Psychologist
Jessica Vivien
Psychologist, MPsych, PsyBA General
Verified Verified
High Wycombe, WA 6057  (Online Only)
Most people come to me purely and simply because they heard of me and they are ready to get better, to get their relationships, and personal lives, back on track. They want a gentle, fast and effective process that will get into the guts of the problem. A breakthrough that will clear away the relationship conflict, disappointment and resentment. That will clear away the anxiety, depression, PTSD, etc and other symptoms of unresolved trauma currently blighting their lives. I am an internationally trained and experienced Emotionally Focussed Couple therapist, and trauma therapist and have been working in this area for many years.
Most people come to me purely and simply because they heard of me and they are ready to get better, to get their relationships, and personal lives, back on track. They want a gentle, fast and effective process that will get into the guts of the problem. A breakthrough that will clear away the relationship conflict, disappointment and resentment. That will clear away the anxiety, depression, PTSD, etc and other symptoms of unresolved trauma currently blighting their lives. I am an internationally trained and experienced Emotionally Focussed Couple therapist, and trauma therapist and have been working in this area for many years.
(08) 9521 4198 View (08) 9521 4198
Photo of Jerome Gillbard, MPsych, PsyBA General, Psychologist
Jerome Gillbard
Psychologist, MPsych, PsyBA General
Verified Verified
Guildford, WA 6055
I’m a generally registered psychologist who’s friendly nature and client-centred approach to therapy allow clients to feel supported, heard, and understood. I provide a safe collaborative space for clients to explore their unique challenges using evidenced based practices. I believe that a strong therapeutic relationship based on empathy and trust underpins meaningful and lasting change. I also understand that reaching out for support is the first step but it’s often the most difficult.
I’m a generally registered psychologist who’s friendly nature and client-centred approach to therapy allow clients to feel supported, heard, and understood. I provide a safe collaborative space for clients to explore their unique challenges using evidenced based practices. I believe that a strong therapeutic relationship based on empathy and trust underpins meaningful and lasting change. I also understand that reaching out for support is the first step but it’s often the most difficult.
(08) 9316 6805 View (08) 9316 6805
Photo of Nicole Juliet Burling - Nicole Burling Psychology and Coaching, MPsych, PsyBA General, Psychologist
Nicole Burling Psychology and Coaching
Psychologist, MPsych, PsyBA General
Verified Verified
Midland, WA 6056
Are you struggling with low self confidence or setting boundaries? Do you doubt yourself, feel guilty and find it hard to be assertive? Do you have issues with family, romantic partners, friends or work colleagues? Would you like to feel more confident in yourself, attract more people into your life who support and care about you, and set boundaries for how you are treated?
Are you struggling with low self confidence or setting boundaries? Do you doubt yourself, feel guilty and find it hard to be assertive? Do you have issues with family, romantic partners, friends or work colleagues? Would you like to feel more confident in yourself, attract more people into your life who support and care about you, and set boundaries for how you are treated?
(08) 6493 7003 View (08) 6493 7003
Photo of Bronwyn Lester, MPsych, PsyBA - Clin. Psych, Psychologist
Bronwyn Lester
Psychologist, MPsych, PsyBA - Clin. Psych
Verified Verified
Midland, WA 6056
I understand that at times we all feel anxious, stuck, lost, alone or empty. Sometimes it is fleeting, sometimes it stays for a while and sometimes it seems it is never going to leave. No two people are the same and I am committed to a collaborative approach towards understanding you and find a pathway to best resolve your emotional difficulties. I draw from a range of psychological treatment approaches including Psychodynamic Psychotherapy, Acceptance and Commitment Therapy, Eye Movement Densensitisation and Reprocessing, and Internal Family Systems
I understand that at times we all feel anxious, stuck, lost, alone or empty. Sometimes it is fleeting, sometimes it stays for a while and sometimes it seems it is never going to leave. No two people are the same and I am committed to a collaborative approach towards understanding you and find a pathway to best resolve your emotional difficulties. I draw from a range of psychological treatment approaches including Psychodynamic Psychotherapy, Acceptance and Commitment Therapy, Eye Movement Densensitisation and Reprocessing, and Internal Family Systems
(08) 9250 6001 View (08) 9250 6001
Photo of Arielle Scott, MPsych, PsyBA Prov, Psychologist
Arielle Scott
Psychologist, MPsych, PsyBA Prov
Verified Verified
Midland, WA 6056
Arielle is a provisional psychologist who brings a warm and empathic approach to therapy and assessment. Arielle experience working across the lifespan and tailors each session for the individual needs of the client using a range of evidence-based interventions. She has over 13-years experience working with individuals and their families and carers with a disability and always aims to work collaboratively with the client to help them achieve their therapeutic goals.
Arielle is a provisional psychologist who brings a warm and empathic approach to therapy and assessment. Arielle experience working across the lifespan and tailors each session for the individual needs of the client using a range of evidence-based interventions. She has over 13-years experience working with individuals and their families and carers with a disability and always aims to work collaboratively with the client to help them achieve their therapeutic goals.
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Photo of Shannan Marano - Lavender Sky Counselling, MC, ACA-L2, Counsellor
Lavender Sky Counselling
Counsellor, MC, ACA-L2
Verified Verified
West Swan, WA 6055
Are you seeking a safe space to explore your emotions, thoughts, and experiences? My name is Shannan, and I am here to guide you on a path of self-discovery and personal growth. As a dedicated person-centered therapist, I believe that every individual has the innate capacity for healing and personal transformation. Embark on a journey of self-discovery, self-acceptance, and growth with me. Together, we will unlock the potential within you and pave the way for a brighter future. Take the first step toward a happier and more fulfilling life by scheduling your Free Consult today.
Are you seeking a safe space to explore your emotions, thoughts, and experiences? My name is Shannan, and I am here to guide you on a path of self-discovery and personal growth. As a dedicated person-centered therapist, I believe that every individual has the innate capacity for healing and personal transformation. Embark on a journey of self-discovery, self-acceptance, and growth with me. Together, we will unlock the potential within you and pave the way for a brighter future. Take the first step toward a happier and more fulfilling life by scheduling your Free Consult today.
(08) 6120 1467 View (08) 6120 1467
Photo of Angela Bitney, MPsych, PsyBA General, Psychologist
Angela Bitney
Psychologist, MPsych, PsyBA General
Verified Verified
Midland, WA 6056
Angela is a warm and compassionate psychologist who is passionate about working with people across the lifespan. Angela combines a strong academic background with hands-on experience in providing therapeutic interventions for young minds. Employing evidence based practices grounded in psychodynamic and attachment theory, she is dedicated to creating a safe and nurturing space for children, adolescents, and adults to explore and understand their emotional landscapes.
Angela is a warm and compassionate psychologist who is passionate about working with people across the lifespan. Angela combines a strong academic background with hands-on experience in providing therapeutic interventions for young minds. Employing evidence based practices grounded in psychodynamic and attachment theory, she is dedicated to creating a safe and nurturing space for children, adolescents, and adults to explore and understand their emotional landscapes.
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Photo of Cheryl Tan-Bell, PACFA, Counsellor
Cheryl Tan-Bell
Counsellor, PACFA
Verified Verified
1 Endorsed
Midland, WA 6056
Relationships are tough! Add in each other's trauma and you are bouncing off everyone like you're in a jumping castle. The old adage of 'individual stuff' and 'couple/s stuff' is true. Conversations can feel like they are going around in circles or rehashing old stuff. You feel stuck. Your partner/s feels stuck. No one is moving forward. This wasn't the life you imagined when you got together. It was meant to be rainbows and fairytales, not discussions around housework, money and sex - or friends and inlaws! What if I told you that 'your stuff' is affecting the relationship? It's a big possibility. It does not have to be that way!
Relationships are tough! Add in each other's trauma and you are bouncing off everyone like you're in a jumping castle. The old adage of 'individual stuff' and 'couple/s stuff' is true. Conversations can feel like they are going around in circles or rehashing old stuff. You feel stuck. Your partner/s feels stuck. No one is moving forward. This wasn't the life you imagined when you got together. It was meant to be rainbows and fairytales, not discussions around housework, money and sex - or friends and inlaws! What if I told you that 'your stuff' is affecting the relationship? It's a big possibility. It does not have to be that way!
(08) 6171 2914 View (08) 6171 2914
Photo of Katharine Troy - Perth Hills Couples Therapy, MPsych, PsyBA General, Psychologist
Perth Hills Couples Therapy
Psychologist, MPsych, PsyBA General
Verified Verified
Gooseberry Hill, WA 6076
As a Couples Therapist and Psychologist, I am passionate about relationships, and particularly specialise in Gottman Method Couples Therapy interventions that have been demonstrated to bring about meaningful and lasting change. I live in the Perth Hills with my husband and our two children, and take a relationships/interpersonal focused approach to helping both couples and individuals. Please visit my website for information about fees and other FAQs.
As a Couples Therapist and Psychologist, I am passionate about relationships, and particularly specialise in Gottman Method Couples Therapy interventions that have been demonstrated to bring about meaningful and lasting change. I live in the Perth Hills with my husband and our two children, and take a relationships/interpersonal focused approach to helping both couples and individuals. Please visit my website for information about fees and other FAQs.
(08) 9220 5210 View (08) 9220 5210

How does your Counsellor compare?

Number of Counsellors in South Guildford, WA

< 10

Counsellors in South Guildford, WA who prioritize treating:

100% Depression
100% Anxiety
100% Anger Management
100% Coping Skills
100% Self Esteem
100% Stress
50% Relationship Issues

Average years in practice

12 Years

Top 3 insurances accepted

100% Medicare Rebates
50% Medicare Bulk Billing
50% NDIS

How Counsellors in South Guildford, WA see their clients

100% In Person and Online

Gender breakdown

100% Female
FAQs - About Therapy and Counselling

How can I find a therapist in South Guildford?

Search for nearby psychologists or counsellors by inputting your city, suburb, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the Australian Counselling Association and the Psychotherapy and Counselling Federation of Australia. Psychologists must be registered in the Australian Health Practitioner Regulation Agency (AHPRA). Most Social Workers listed in the directory are members of the Australian Association of Social Workers (AASW).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for social workers, psychotherapists and counsellors in Australia, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in Australia.

Psychologists have earned a 4 year undergraduate degree in psychology and have completed a postgraduate internship or postgraduate degree. Psychotherapists generally have an undergraduate degree in a health related field in addition to 3-4 years of specialist training in psychotherapy and a period of personal psychotherapy. In order to belong to a professional organisation such as the ACA or PACFA, counsellors and psychotherapists are required to have completed a certain level of AQF qualifications and/ or an approved training course as well as clinical and supervision hours. Social Workers registered with the AASW are required to have a Bachelor’s or Master’s degree in Social Work from an accredited institution.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, the cost of a therapy session in Australia could be between $100 and $250. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The Better Access Scheme is a government program offering Medicare rebates for mental health care. To access the program you will need to be assessed and diagnosed by your GP and get a Mental Health Plan. This will allow you to receive up to 10 individual sessions and 10 group sessions a year with practitioners who accept bulk billing, with no out of pocket costs for you.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the ACA, PACFA, or the APS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there is the potential or known harm to the client or others or when a minor is in danger, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.