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We Need Paid Sick Leave. The Reasons Why Might Surprise You.

Amid the return to work, symptomatic employees are being ostracized.

Key points

  • Many organizations are bringing employees back to the office part-time or full-time, but the return is ill-timed given cold and flu seasons.
  • Research finds that employees are ostracizing colleagues who exhibit cold and flu symptoms.
  • Implications for managers include being careful not to encourage presenteeism.

For many, the “return to work” isn’t going well. This time, however, it has nothing to do with long commutes, putting on work clothes, or the ability to walk the dog during lunch.

Recent research illustrates that as employees go back to the office, some are acting rudely toward one another. This seems strange, as most would assume that employees would enjoy reconnecting with their officemates to make up for lost time. The source of the problem is that employees are exhibiting cold and flu-like systems as temperatures begin to drop. And in turn, many of their coworkers are worried that sniffling or coughing colleagues have COVID-19 and will get them sick.

In a study published by Shannon Taylor and colleagues in the Journal of Applied Psychology, the team found evidence from two worker samples that employees are exhibiting strange behavior around sickly colleagues. The study points out that, pre-COVID-19, employees who went to work while under the weather were considered tough or dedicated because they were willing to gut it out and get their work done. Covering their mouth to cough or sneeze was enough. In the post-COVID-19 world, this is not enough.

The findings illustrate that employees are more likely to mistreat sick colleagues when they’re saddled with heavy workloads. This is increasingly common, as the pandemic has left many organizations understaffed and employees stretched thin.

When overburdened employees work with colleagues who appear sick, they’re more likely to keep their distance, limit conversations with them, or avoid them altogether. Worse, these employees are more likely to be condescending and make demeaning or derogatory remarks toward sick colleagues. So much for collaboration.

But it’s not all bad news: Some employees were genuinely worried about the well-being sick colleagues. But those with heavier workloads reacted with self-concern, such that they were focused on their own physical well-being. And organizations hoping to get back to the good old days of in-office collaboration should realize that it’s been tough for employees to shed their COVID-19-induced, self-protective mindsets. What should organizational decision-makers do?

Actionable Steps

Organizations need to recognize that employees are going to show up to work, even when sick, out of financial necessity or strong organizational norms.

During the height of the pandemic, the Families First Coronavirus Response Act provided paid leave taken for COVID-19; however, this has since expired. Moreover, unfortunately, there is no such thing as a federal paid sick leave law. As a result, as Olga Khazan wrote in The Atlantic, “Americans are some of the only workers in the Western world who risk getting fired  if they don’t drag their sick selves into work.”

Policymakers can enact legislation to ensure that employees aren’t forced to choose between their financial demands and their health. Further, organizations could deter presenteeism (taking the form of showing up sick to work) by offering paid sick leave or instituting reasonable absence policies.

Organizations might balk at the additional costs. But paid sick leave could produce cost savings because it  stops the spread of illness. Not to mention, as this recent research suggests, doing so could reduce the costs associated with workplace mistreatment.

Although COVID-19 has been devastating, there have been a few silver linings as it relates to the future of work. Employees are demanding, and in most cases receiving, increased flexibility and mental health resources. It’s time to add another win to the list: Paid sick leave.

This post also appeared in Fast Company.

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